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NO AUDIO OUTPUT DEVICE IS INSTALLED

Anonymous
2010-07-26T20:35:31+00:00

Hello, 

I have Hp Compaq Presario F700, my sound card is not working anymore. It says no audio output device is installed. Unfortunately, there is no "sound, video and game controllers" in device manager, and also my sound device is not seen in device manager. My sound appeared a few days ago, but after a restart it has gone again. I tried to install the driver over and over again, but it says "could not find MEDIA device for this driver" I don't know what to do! Please someone help me.

My Operating System is Vista.

AUDİO: Conexant HD-Audio SmartAudio 221

Windows for home | Previous Windows versions | Music, photos, and video

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  1. Anonymous
    2010-07-26T22:24:28+00:00

    Hi,

    If the sound can't be fixed then it can be DISABLE in the BIOS and then a USB Sound Card can be

    used which is not expensive.


    Try a System Restore back to before this happened.

    How to Do a System Restore in Vista

    http://www.vistax64.com/tutorials/76905-system-restore-how.html


    Check with Compaq Support for known issues and possible solutions.

    Compaq Support

    http://www.compaq.com/country/cpq_support.html

    Download drivers and software - specify product name

    http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=321957&prodSeriesId=3548233


    Check Setup/Settings (BIOS/CMOS) often F2 as you boot so watch screen - make sure the on-board

    audio is enabled.

    Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High Definition Audio 

    (that is an example and yours may have an entirely different name/maker).

    Write down description make and model - double click on it - drivers tab - write down version. Now

    Click UPdate Drivers which may not do anything as MS is far behind certifying drivers. Then RIGHT

    CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.

    1st go to system maker's site and look for latest driver Download - SAVE - go to right click on and RUN AS ADMIN

    (This is your fallback.) REBOOT after each driver installation.

    NOTE : Sound drivers often rollback so check the version after installation and the reboot tosee if the version you installed is there, if not repeat the install - reboot until it is. It can takeseveral tries depending on how many rollbacks it does.

    Then do same for Device Maker's site.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.

    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    How to Install a Device Driver in Vista Device Manager

    http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html


    Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista

    http://www.winhelponline.com/blog/error-the-audio-service-is-not-running-when-opening-the-volume-mixer-in-vista/

    Also Right Click Speaker near clock - Playback Devices - right click in the box area - checkShow disable and disconnected devices. Highlight speaker and on the lower Right clickProperties check settings for Device Usage enabled and so on. Also do same for Configureon Lower Left of that box.

    In Control Panel you can also look for an Audio Manager along with the Sound Settings.

    Problems with sound and audio or no sound - a Mr Fixit

    http://support.microsoft.com/gp/no\_sound

    Tips for fixing common sound problems

    http://windowshelp.microsoft.com/Windows/en-US/Help/1e87a3e8-c0e8-49af-980f-9eb6686f42d21033.mspx

    Speakers and other audio output devices

    http://windowshelp.microsoft.com/Windows/en-US/Help/a43f3a31-6d9f-49d1-be22-e2f47b8b1f2c1033.mspx

    How to Enable Hidden Audio Devices in Vista

    http://www.vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html

    How to troubleshoot sound problems that you experience after you install a Windows Vista Service Pack

    http://support.microsoft.com/kb/948481

    Hope this helps.


    Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

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