Share via

Canon EOS Rebel XT is not getting recognized in Windows 7.

Anonymous
2010-08-19T18:17:04+00:00

Original Title: Still cannot download my Canon EOS Rebel XT in Windows 7

OK, my brand new laptop with Windows 7 did not recognize my somewhat elderly Canon Rebel XT.  So I went to Canon and found no assistance.  Came here and followed this advice -- after determining the menu referenced was the Canon camera's menu:

change the setting in menu > the last icon > communication > change from PC to print/ptp and you will be able to communicate again with the camera

Proposed As Answer by MaTriX_87 Wednesday, December 16, 2009 5:56 PMMarked As Answer byShawn - Support Engineer Monday, December 28, 2009 5:12 PM

However, I made the mistake of clicking on using EOS Utility to download -- and it does not recognize the camera.  Every time I connect the camera, the Utility tells me the camera is not recognized.

Please -- for the uninitiated, needs one step at a time, casual 70-yr-old user, tell me step by step how to get my precious great-grandbaby's photos on my new PC??

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Anonymous
    2010-08-21T03:18:24+00:00

    Hi Blick,

    There is no Windows 7 driver available for Canon EOS Rebel XT. However, there is Windows Vista driver available on the Cannon Support websites. Try downloading it and installing the same in Windows Vista compatibility mode and check if it helps.

    Drivers and Software - EOS Digital SLR Cameras - Digital Rebel XT

    Make older programs run in this version of Windows

    ****Hope this helps. Let us know if you need further assistance.

    Thanks and Regards, Santosh Y – Microsoft Support

    Visit our **Microsoft Answers Feedback**Forum and let us know what you think.

    [If this post was helpful, please click the "Vote As Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark As Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.

    0 comments

5 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2011-06-19T01:12:34+00:00

    No luck either, but a workaround -

    I have a Canon MP 620 Printer that supports CF cards (which is the storage format for my old Canon EOS Digital Rebel).  I popped out the CF card from my camera, popped it into the CF card reader, and then fired up the Canon Solution Menu (Printer software) and hey presto, I was able to browse the CF card filesystem on the printer, and transfer my .jpg images from the CF card over the network to my Windows 7 filesystem.

    So, no direct solution, but all I really want to do is get my hands on the images.  My Canon Rebel lives!

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2011-05-08T18:36:56+00:00

    I downloaded the Vista file only to get "damaged file" error.   Any suggestions?

    0 comments
  3. Anonymous
    2010-11-16T17:36:33+00:00

    Hi jclarke3,

    Thank you for your feedback. Let us know if you face any issues with Windows in Furture.

    Thanks and Regards, Santosh Y – Microsoft Support

    Visit our **Microsoft Answers Feedback**Forum and let us know what you think.

    0 comments
  4. Anonymous
    2010-11-16T08:25:32+00:00

    Thnk you, this feedback was very helpful, bc I was simply spinning my wheels looking for something that doesn 't exist.

    js

    0 comments