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Windows Media Player-How to fix corrupted album art

Anonymous
2010-06-27T16:24:08+00:00

How to Fix Corrupted Album Art or are there requirements on files used?I just went through the tedious process of updating all my album info using a program called MediaMonkey. I thought all was well until I started trying to use some of albums outside of MediaMonkey. A huge amount of the album art shows up as corrupted. It appears largely pixilated with blotchy colors. It's unrecognizable. This doesn't happen for all files but it does for a very significant number of them.I have completely rebuilt the Windows Media Library and still get the same results. The art does appear correctly in MediaMonkey, but it doesn't in Windows Media Player, Explorer, etc... If I save the album art to disk, it looks correct. I've tried updating the albums in Windows Media Player 12 using the Find Album info function. The art shows correctly in the preview but not when applied to the files.I have a jpg showing how it appears in Windows when I save the file to disk and how it shows in the windows environment as album art if that helps to understand what is happening.How can I fix this? Are there limitations on the art that can be used? The files I used for the album art come from a wide variety of sources. Some are found and manually attached. Some are down loaded via track updating services.

Windows for home | Previous Windows versions | Music, photos, and video

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  1. Anonymous
    2010-06-28T06:08:11+00:00

    Hi Loondawg,

    1.    How did you rebuild the Windows media player library?

    Note: Try to follow the below steps to rebuild media player database and database cache files, if you have already tried the below then you may skip that step.

    Method 1

    Clearthe Windows Media Player database. To do this, follow these steps:

    a)   Exit Windows Media Player.

    b)   Click Start, type %LOCALAPPDATA%\Microsoft\Media Player and then click OK.

    c)    Select  all the files in the folder, and then click  Delete on the File menu.

    Note: You do not have to delete the folders that are in this folder.

    d)    Restart Windows Media Player.

    Note Windows Media Player automatically rebuilds the database.

    Method 2 If this does not resolve the problem, clear the Windows Media Player database cache files. To do this, follow these steps:

    a)   Exit Windows Media Player.

    b)   Click Start, type  %LOCALAPPDATA%\Microsoft and then click OK.

    c)    Select the  Media Player folder, and then click  Delete on the File menu.

    d)   Restart Windows Media Player.

    Note Windows Media Player automatically rebuilds the database.

    Method 3

    Try to manually update the media art in the Windows media player and check.

    If some of your albums are missing album art, you can manually add a picture of your choice. When you do so, the picture is embedded into the file, and the Player will always show the embedded file as the album art (as opposed to any album art that the Player may have downloaded from the online database).

    a)   Click the  Start button, click All Programs, and then click  Windows Media Player.

    b)   If the Player is currently open and you’re in Now Playing mode, click the  Switch to Library button![](http://res1.windows.microsoft.com/resbox/en/Windows 7/Main/0/c/0c578316-e144-469c-8ff0-8410564c5575/0c578316-e144-469c-8ff0-8410564c5575.jpg) in the upper-right corner of the Player.

    c)    Browse to the album that is missing art.

    d)   Find a picture that you want to use for album art (the picture can be on your computer or on a webpage), right-click the picture, and then click Copy.

    e)   The original picture can be in any of the following formats: BMP, GIF, JPEG, PNG, or TIFF.

    f)    In the Player Library, right-click the album art box, and then click Paste album art.

    A copy of the picture is embedded into each of the songs from that album. The copy of the picture is automatically scaled to the appropriate size and converted to the JPEG format before it is embedded in the file. The original picture file is not modified.

    For more information refer the below link.

    http://windows.microsoft.com/en-US/windows7/Add-or-change-album-art-in-Windows-Media-Player

    Method 4

    Run the Windows media player troubleshooter and check.

    Open the Windows Media Player Library troubleshooter

    http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Library-troubleshooter

    Hope this helps!

    Halima S   - Microsoft Support.

    Visit our  Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2014-12-15T03:32:00+00:00

    A solution if all else fails.

    Try this: open the folder with problematic files in Windows Explorer, select all the files from the album, right-click and choose "properties". I had these files set with the "read-only" attribute, so when I unticked that box and hit okay, the album art updated with no issues. 

    Worked for me, ymmv.

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  2. Anonymous
    2013-12-30T22:42:13+00:00

    some pictures never save.....copied from online websites and pasted many times...and some never save.....and some save if you edit it and then say ok ...then if appears but next time you open its gone and sometimes after scrolling back and forth thru the library it will disappear....often replacing it with the last pic you copied off a web site and pasted in the library some where else....MEDIA PLAYER HAS PROBLEMS>>>>END OF STORY no matter what microsoft says will fix it....IT DOES NOT !

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  3. Anonymous
    2011-10-06T04:38:03+00:00

    Did you ever find out? What are tags? I don't want to lose all the information I have hand typed with my audiobooks...

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  4. Anonymous
    2010-06-28T12:12:45+00:00

    Hi,

    Thanks for the response. I will go through this.

    A question about the troubleshooter though. When I started it, it says it will recreate my music library. And it warns me I might need to recreate any tags added to the media file. I don't think so but I want to confirm since some of the are irreplacable, do tags include the art? Again, I don't believe so but want to be sure. I would have to loose some of this art I have found over the years.

    Thanks.

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