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Hello,
I took action below to reset my laptop (windows 10 was installed in C: drive).
Remove everything -> Change settings -> Remove all files only from the drive where Windows is installed (I turned ON) -> Reset
The problem is: it formatted my D: drive.
Question 1: Why it formatted my D: drive when I turned on 'Remove all files only from the drive where Windows is installed '?
Question 2: How can I recover files in my D: drive? (I didn't backup at all)
Thank you.
Hi,
We have not get information from you for several days.
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If you have any other confuse, please reply to us directly.
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Resetting your PC reinstalls Windows but deletes your files, settings, and apps—except for the apps that came with your PC. You will lose your files if you have installed Windows 10 Operating System on D drive. If you haven't installed the Operating System on D drive, then you will not lose any files in D: drive.
Hi SSengupta,
Thanks for your comments.
Win 10 was installed in my C: but it deleted both C: & D:.
Do you have any idea why is it so?
Thanks.
This sounds strange to me....Resetting completely will remove everything on drive where OS is installed. In your case it is C but you are saying D is also removed. I am not getting a single reference where such strange thing happened (if not the user himself deleted the partition inadvertently).
Yeah... I've installed many times and it's the first time as well...
So I wanted to understand why...
Thank you for your comments anyways
@Aino Ro
Hi,
It always depends on where your system is installed.
If D: is a partition of a unique hardware, be careful. You should only format the partition/drive that your system is installed. Paying attention on the information given at the install screens and you will let your D: drive (or partition) as it is.
If you are not an experienced user, the risk of data-loss is there. You should have a backup of your data in either case.
If you don’t have a backup, I’m afraid the file cannot be restored.
Hope above information can help you.
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Hi,
Thank you for your comments.
I had C: and D:, and windows 10 was installed in C:, D: was used for saving my own files (images, documents, etc).
Why it formatted both C: and D:, when I checked on 'Remove all files only from the drive where Windows is installed'?
Thanks,
Hi,
This is really strange. In theory, only C drive should be formatted.
If you have a computer with multiple partitions, you are also asked whether you want to remove files only from the drive where Windows 10 is installed, or from all drives.
Since I don't know your specific operation, if your D drive has been formatted and there is no backup, it cannot be restored.
Yeah... it's really strange.. someone said due to the virus but I'm still not sure..
Thank you for your help anyways
Hi,
Thank you for your understanding and support.
Let's look forward to other reply from forum users.
