Offic 365 MAC new Outlook missing local folders

Question

Offic 365 MAC new Outlook missing local folders

REGINALD GRAHAM 6

When I switch to new outlook on my MAC it does not take my current preferences across for 'On My Computer' folders. I have several groups set up which I regularly use.
I have looked into preference and the reason appears to be that the setting 'Hide On My Computer Folders' is ticked, it is also greyed out so this option can't be changed. How do I get groups back or if necessary start creating new groups.

Jade Liang-MSFT 9,986 Reputation points Microsoft Employee

2021-02-16T03:07:59.573+00:00

Hi @REGINALD GRAHAM ,
Considering your issue may be more related to Outlook client, I added the Outlook tag to solve it better, thanks for your understanding.

8 answers

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Jade Liang-MSFT 9,986 Reputation points Microsoft Employee

2021-02-16T03:07:59.573+00:00

Hi @REGINALD GRAHAM ,
Considering your issue may be more related to Outlook client, I added the Outlook tag to solve it better, thanks for your understanding.

Answer 1

Well, I'm filing a complaint with my HR department that IT is forcing users to use substandard software that is missing key features because some group of miss guided inexperienced engineers decided to cut corners on their job. I need the local folders to function. If they don't function I will never endorse or recommend MS products on Mac and see what options corporate is willing to allow to save the millions of dollars in lost productivity. my my estimate, if you take 20k users and mess up work flows due to stupid mistakes, most of the time resulting in hours and days of lost productivity per person at a medium rage salary of say 80K ($27.40hr), for 12hrs ($328.80) per person affected multiplied by the number of users impacted (20,000) = $6,576,000 of lost productivity every time The Mac Office team takes a shortcut!

Nandkishore Kanhere 1 Reputation point

2022-07-06T21:51:23.947+00:00

I also did

Answer 2

Jade Liang-MSFT 9,986 Microsoft Employee

Hi @REGINALD GRAHAM ,
Welcome to our forum.
We understand that you have issues with "On my computer folder" in New Outlook for Mac, as I know, this folder is not supported in New Outlook for Mac now, and it would prompt when you turn to New Outlook:

For your requirment of "on my computer folder" in New Outlook, it's suggested to vote this idea in our uservoice, which is the official platform that Microsoft collect the suggestions on Outlook, it may increase the priority for our engineers to create a possible option or feature that can be included in the future updates of the program.

If you indeed need this feature now, as an alternative, it's suggested to turn off the new outlook and switch back :

Hope that would be helpful to you.

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Jade Liang-MSFT 9,986 Reputation points Microsoft Employee

2021-02-19T09:36:12.617+00:00

Hi @REGINALD GRAHAM ,
Do you still have any questions about it?
If not, in order to close this thread normally, please kindly mark the helpful post to answer, which would benefit others who also has similar issues.
Thanks for your understanding.
REGINALD GRAHAM 6 Reputation points

2021-02-19T12:15:54.457+00:00

If local folders are not supported how do I migrate my distribution lists so that I can use new outlook?.
Jade Liang-MSFT 9,986 Reputation points Microsoft Employee

2021-02-22T10:04:15.953+00:00

Hi @REGINALD GRAHAM ,
Thanks for update, I have researched a lot about your requirement of migrate distribution lists in New outlook, but there seems to be no option that could help us achieve it there. Considering New Outlook for mac is a "new guy", please kindly vote the idea mentioned above and give it more patience, let's look forward the support of this feature in the upcoming new Outlook for Mac.
REGINALD GRAHAM 6 Reputation points

2021-02-22T10:25:42.547+00:00

OK thanks for your help, how do I vote for this option in new Outlook?
Jade Liang-MSFT 9,986 Reputation points Microsoft Employee

2021-02-23T09:58:03.397+00:00

As mentioned above , for the requirement of local computer folder, you could vote this idea ,and for the option of contact list, please vote this idea.

By the way, if you don't have other question about it, would you mind marking the helpful post to answer?

Answer 3

David Jones 101

What has happened to all that product feedback and feature requests that was given to Microsoft, on the now defunct UserVoice?

Is this another classic example of corporate amnesia or the amputation of an offensive limb?

Answer 4

John Pollock (jpollock@publicjustice.org) 6

According to Microsoft, this is finally in development as of Dec 2021: https://m365admin.handsontek.net/outlook-support-for-local-folders-on-my-computer-in-the-new-outlook-for-mac/

Jesse Peden 1 Reputation point

2022-07-20T15:13:39.397+00:00

According to the roadmap tied to that link, the GA (General Availability) for local folders will be November 2022. I'll take that date with a grain of salt, but I really hope it happens. That is one of the primary reasons that I repeatedly have to switch back to "classic" Outlook each time the app decides that it's going to switch me to the "new" Outlook the next time I open it.

I haven't logged when it decides to do that, to know if it's every 1 month interval, but it's annoying that it takes it upon itself to try to make me switch and then has the audacity to ask me why I switch back even though the reason is the same each time (lack of local folders).

Answer 5

Haytham 1

I move old emails to local folders as archived email sorted by year. I cannot live without local folder support in Outlook. The lack of this feature is a show stopper for me and others.

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Offic 365 MAC new Outlook missing local folders

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