What is dwwin.exe

Thank You Noel ! :)  Great inf. here from a very knowlegable guy ! :)  & Happy New Year To You !

Dr. Watson is a debugging tool for Windows and it could be failing for a lot of reasons, but you can figure it out without guessing or trying things.  It is pretty old fashioned, not very helpful, but maybe it was installed/enabled to help troubleshoot some problem (doesn't look like it worked).

You could disable the reporting mechanism completely, but it makes more sense to figure out the problem and fix it instead of disabling the reporting mechanism.

If you choose to run sfc /scannow, it will not help you and you will probably just get frustrated with that  (but please go right ahead and try all the things you want).  I would rather do things instead of try things.

Is your friend a gamer - what gaming devices are installed on the system?  Controllers, joysticks, etc.

If you have the Adobe PDF reader installed, update it to the latest version.

Provide more information about your system, your system startup information and some relevant events from your event log using the date/time stamp

1.  System Information:

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.

There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.

2.  Provide System Startup Information:

Download and install CCleaner from here:

http://www.piriform.com/ccleaner

Launch it and save the Startup information to a text file. Click Tools, Startup, Save to text file... and save the startup information to your desktop (or someplace you can find it) open the file with a text editor, select all and paste the contents back here for analysis.

Uninstall CCleaner later if you don't like it (most people seem to like it for it's other features).

3.  Let's see some events from the Event Log when the system is shutting down and you see the error.  Not ALL events - just the recent ones with errors at the time/date of the issue.

Here is a method to post the specific information about individual events.

To see the Event Viewer logs, click Start, Settings, Control Panel, Administrative Tools, Event Viewer.

A shortcut to Event Viewer is to click Start, Run and in the box enter:

%SystemRoot%\system32\eventvwr.msc

Click OK to launch the Event Viewer.

The most interesting logs are usually the Application and System.  Some logs may be almost or completely empty.

Not every event is a problem, some are informational messages that things are working okay and some are warnings.  No event should defy reasonable explanation.

Each event is sorted by Date and Time.  Errors will have red Xs, Warnings will have yellow !s.  

Information messages have white is.  Not every Error or Warning event means there is a serious issue.  

Some are excusable at startup time when Windows is booting.  Try to find just the events at the date and time around your problem.

If you double click an event, it will open a Properties windows with more information.  On the right are black up and down arrow buttons to scroll through the open events. The third button that looks like two pages on top of each other is used to copy the event details to your Windows clipboard.

When you find an interesting event that occurred around the time of your issue, click the third button under the up and down arrows to copy the details and then you can paste the details (right click, Paste or CTRL-V) the detail text back here for analysis.

To get a fresh start on any Event Viewer log, you can choose to clear the log (backing up the log is offered), then reproduce your issue, then look at just the events around the time of your issue.

thanks ill try what you said