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my documents are now a shortcut and when i tried to open it gives me an error that it was changed or move

Anonymous
2010-06-10T04:44:07+00:00

did a disk defragment and now i cant find my document on word or excel. How do I restore lost or moved files.

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2010-06-10T14:38:19+00:00

Let's see if they moved elsewhere by doing a COMPLETE search of your hard drive for .doc files (we can do it again for .xls files if warranted). To search the entire C: drive in Vista go to Start / Search Box and type in EXT:DOC.  As you're typing you'll see two hyperlinks appear just above where you're typing and one will say Search Everywhere.  Click on that.  That will do a quick indexed search and bring up a dialog box.  Click on Advanced Search.  Click on the location drop down menu and find Drive C: and click on it. Check the box "include non-indexed, hidden, and system files (may be slow)."  Then click on Search.  You will now be searching your entire hard drive for the specified file.  And yes, it's not a very efficient way of searching the entire drive for a file but that's how it's done in Vista.  You can try again for EXT:XLS.  Hopefully this will find them.  If not, then they are somehow lost or deleted (are all other files OK - pictures, videos, audios, PDF files,...)?

Check the Recycle Bin to see if they are there - if so just restore them and you're back in business.

If you have Vista Business, Vista Ultimate, or Vista Enterprise you may be in luck.  They have what is known as Shadow Copies which are saves of deleted or modified files which can be retrieved in case the changes/deletions were done in error. http://www.microsoft.com/windows/windows-vista/features/shadow-copy.aspx with further information on how to use this feature at: http://blogs.techrepublic.com.com/howdoi/?p=145.

If you have Vista Basic or Vista Premium, Shadow Copies is not available; however, there's an alternative that's free and mirrors the functionality of Shadow Copies called Shadow Explorer.http://www.howtogeek.com/howto/windows-vista/recover-files-with-shadow-copies-on-any-version-of-windows-vista/.  Though it won't help you this time, it could very well save you in case this happens again.

In case this doesn't work (not all files are available through Shadow Copies - it occurs periodically), here are some additional free recovery programs which might help:

http://www.snapfiles.com/Freeware/system/fwdatarecovery.html(try Recuva ONLY - do not purchase any products that aren’t free – here or in any of the other links – I’m just suggesting the FREE options and have had problems with some of the commercial ones)

http://www.snapfiles.com/get/diskdigger.html(try this second - if it doesn’t work either chances of recovery are very slim but you can try the other options if you wish)

http://www.snapfiles.com/get/easusdfr.html

http://www.snapfiles.com/get/restoration.html

http://www.snapfiles.com/downloads/recuva/dlrecuva.html

http://www.softperfect.com/products/filerecovery/

http://techpaul.wordpress.com/2008/06/23/how-to-recover-your-lost-files/

Files aren't actually deleted until they are overwritten (though they're no longer available through conventional methods).  If you decide to try these recovery programs, you should stop using your hard driveimmediately so you don't overwrite the data you are trying to recover.  Slave it to another PC and run the recovery from that PC.  Even now you may have permanently lost some of them if you're using that same PC.  If you can't do that (slave to another PC), you run the risk of overwriting the data with every action you do on the PC (but you still may be able to recover some or most or even all of the files - it's a matter of luck).

Only you can decide if the data is important enough to take the PC to a data recovery expert to recover the files (they will have better programs and equipment to do so than any of us do and than I provided above).  Do NOT go to Geek Squad or any of those big store centers - they mostly don't know what they're doing - take it to a data recovery expert.  It will cost quite a bit and they usually offer no guarantees.  The decision is yours.

Good luck and I hope this helps!

P.S.  If it is ONLY Word and Excel files, then I suggest you also post this question in the Office Discussion Group at:http://www.microsoft.com/office/community/en-us/flyoutoverview.mspx where experts in Word and Excel may be able to help (though I doubt it in this case - but it's worth a try).


Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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  1. Anonymous
    2010-06-22T16:46:54+00:00

    Hi cocspuga,

    It may be that whatever caused the move in the first place (we still don't know why disk defragmenter did what it did) corrupted the files in the process.  Try a number of different file types to see if the same problem occurs across the board (.txt, .doc, .jpg, .pdf and a few more that you tend to use frequently or have a lot of those types).  Maybe it's only some that are affected.

    There is no program in Vista to repair a corrupted file though there are 3rd party programs that claim to do so (search Bing for "file corruption software") and several companies that do this for a living (but I've never found one I could recommend -though other posters here may do so) and that would probably be a lot of files to do one-by-one (unless there's 3rd party software that does groups of files at the same time).  The recovery companies are invariiably expensive and they usually don't guarantee results (you pay the same whether they recover everything or nothing).  Some file types can possibly be recovered by the creating program (e.g., Microsoft Word for .doc files) but not all programs have that feature - in fact, not many do (but it may help with some but probably not all of your files of that type).

    You may have another option.  If you have Vista Business, Vista Ultimate, or Vista Enterprise you may be in luck.  They have what is known as Shadow Copies which are saves of deleted or modified files which can be retrieved in case the changes/deletions were done in error. http://www.microsoft.com/windows/windows-vista/features/shadow-copy.aspx with further information on how to use this feature at: http://blogs.techrepublic.com.com/howdoi/?p=145.  It is also possible that these filles were moved and corrupted as well - but if you have one of these versions it's worth a try.

    If you have Vista Basic or Vista Premium, Shadow Copies is not available; however, there's an alternative that's free and mirrors the functionality of Shadow Copies called Shadow Explorer.http://www.howtogeek.com/howto/windows-vista/recover-files-with-shadow-copies-on-any-version-of-windows-vista/.  Though it won't help you this time, it could very well save you in case this happens again.

    We can't do a true file recovery because the files aren't lost - I almost wish that were the case (then we might have a better chance even though that chance itself is slim).

    I'm afraid these appear to be the options.  It is my opinion that the defragmentation corrupted your data files while moving them (even though that should not have happened).  Unless you are willing to spend a lot of time and effort seeking a free file corruption repair program (those that cost probably will do little better) or a lot of money on a file recovery technician/company, I'm afraid most of your data may not be recoverable.  Above are the only options I know to try and I realize they don't offer much hope.  I know you don't really want to hear this, but from now on start a scheduled backup process so you can recover most if not all of whatever you lose for reasons like this (and other reasons as well - hard drives fail and I've seem people lose everything - programs too - because they had no backup).

    I hope this helps or at least explains the options.

    Good luck!

    P.S. Hey Zuhl, it's been a while.  Hope things are going well with you.  I'm still going at it with you know who but some things never change.


    Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

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  2. Anonymous
    2010-06-22T01:25:09+00:00

    Try to open them with a different program. Instead of using Wordpad, use Notepad, or vice versa to see if the format hasn't been changed.

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  3. Anonymous
    2010-06-22T00:44:42+00:00

    I did find them, but when I open them, you can't read it there words and symbols everywhere.

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