Share via

Error 1099 trying to contact Microsoft Support for paid support

Anonymous
2010-06-21T16:26:58+00:00

I have twice tried to contact MS support and both times get error 1099 after completing all the details of my problem just prior to providing payment details.  It suggests I contact MS support and give them the error code 1099.  Does anyone know how I contact support as the paid support option isn't working?

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2010-06-21T17:01:26+00:00

    There is no other way I know to contact them except by going through that process.  I don't know what the error means (I've checked) and I know no way around it.  It's probably a problem with their server that will be fixed once it is noticed and they figure out what is wrong and fix it.

    In the meantime, why not find the appropriate forum here and post yor question or problem. We may be able to help you and we con't charge for our services.

    Sorry I can't be f more help but that reallyy is the only way to reach them.

    Good luck!

    Lorien - MCSE/MCSA/Network+/A+ --- If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2010-06-30T20:10:13+00:00

    Hello, Contact information and hours of operation To contact Microsoft Customer Service and Support, telephone (800) MICROSOFT (642-7676). In Canada, call (877)568-2495. Microsoft Customer Service hours of operation: Monday through Friday, 5:00 AM - 9:00 PM Pacific Time Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time Hope this helps.

    Marilyn

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think

    Was this answer helpful?

    0 comments