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ArcSoft Connect Daemon

Anonymous
2010-05-23T22:39:24+00:00

Not sure which forum I should post this........

I have a HP webcam installed a few months ago. It has been running fine.

The webcam is an ArcSoft product.

Lately, I have this message about Arcsoft Connect Daemon not working.

I don't even know what it is for. Webcam still works fine. Used it just 12 hours ago.

Would someone please shed some light on this ? Thank you.

t-4-2

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2010-05-24T21:52:01+00:00

    OK - copy the text in between the lines below, paste it into a new file named acdaemon.reg on your desktop, and then double-click acdaemon.reg to merge the file with your registry.  Then reproduce the crash and check e.g. c:\localdumps for a dump file that can be upload to your SkyDrive.

    ==== COPY BELOW THIS LINE ==== 

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\acdaemon.exe]

    "DumpFolder"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,64,00,72,00,69,\

    00,76,00,65,00,25,00,5c,00,6c,00,6f,00,63,00,61,00,6c,00,64,00,75,00,6d,00,\

      70,00,73,00,00,00 

    ==== COPY ABOVE THIS LINE ====

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  2. Anonymous
    2010-05-24T00:31:15+00:00

    Would importing a .reg file by double-clicking on it, to create the setting referenced, be something you are more comfortable with?  If you have determined the app name from the event logs and can let me know, we can try that route.

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  3. Anonymous
    2010-05-24T00:06:34+00:00

    I have not checked for updates. Will do it now. Thank you.

    t-4-2

    Finished updating HP, computer restarted afterwards. ArcSoft Connect still not working.

    I am not comfortable in messing with registry. Have to put you suggestion to backburner, since there are no apparent problems with my webcam.

    Thank you anyway.

    t-4-2

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  4. Anonymous
    2010-05-23T23:53:45+00:00

    I have not checked for updates. Will do it now. Thank you.

    t-4-2

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  5. Anonymous
    2010-05-23T23:31:31+00:00

    Are there any updates available from HP or ArcSoft for the software?

    Do you know the name of the process that is crashing? Check the event logs.  Once you find it out, consider creating the following registry key hierarchy in the registry (replace APPNAME with the program name) :

    HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\APPNAME.exe

    In theAPPNAME.exe key, create a REG_EXPAND_SZ value named DumpFolder and set the data for the value to*%systemdrive%\localdumps*.  Ensure the*%systemdrive%\localdumps* folder exists, and then cause or wait for the crash to happen.  There should be a dump file in*%systemdrive%\localdumps*. Upload the dump file to your SkyDrive and provide a link.

    (%systemdrive% is an environment variable representing the system drive, usually C:.)

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