Genius results can't be updated right now.

Hi,

Let's try the below steps:

a. Click on start button, Click on the userprofile name.

b. Open My Music folder.

c. Open iTunes folder.

d. Make a copy of "iTunes Music Library.xml" on the desktop.

e. Validate the XML file. The easiest way to do this is to open the "iTunes Music Library.xml" inInternet explorer(right-click on that file>Open with> Choose default program> Internet Explorer). At this point, you will get an error message saying that there was an XML Parsing Error.

f. Find the song that is causing the problem. If you can't tell which song it is, you may have to open up the file in a text editor (right-click on that file>Open with> Choose default program> notepad), and navigate to the line number specified.

g. Go into iTunes, find the song, right click it, and Selet "Delete".

h. Once you've done that, re-load the file into Internet Explorer and correct all the songs until there are no more errors.

i. When Internet Explorer parses the file correctly, quit iTunes.

j. Delete "iTunes Library Extras.itdb" and "iTunes Library Genius.itdb" files in iTunes folder (Follow the step from a to c to open iTunes folder)

k. Restart iTunes, enable Genius (To enable Genius check for the setting in iTunes).

You may also post your issue on apple discussion group.

http://discussions.apple.com/category.jspa?categoryID=149

Thanks and Regards

Umesh P - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

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To those users with Windows 7 and iTunes that cannot turn on Genius due to a 'required file cannot be found' or have begun getting the error stated above and can't find the solution.

Well the solution is on this post: **http://discussions.apple.com/message.jspa?messageID=10554450** (Windows 7 RTM (Build 7600) and iTunes 9.0), but is more complex to put into practice than the mere command given on the post.

You must disable (not just stop) the Branchcache service on windows and reboot the machine for it to take effect, after that Genius will update without any problems.

If you like me and have a corporate notebook with Group Policy setting this service to run then you must disable it from the services menu within Administrative Tools in the Control Panel (rather than the command in the previous post).

If you don't have administrator access then you must speak with your IT department and have them disable it for you.