Share via

Error "Setup cannot continue. The Microsoft Runtime DLL installer failed to complete installation." when installing VMware server 2.0.2 on Windows 7 64bit.

Anonymous
2010-08-14T09:39:28+00:00

Original Title: Installer says, "... Runtime DLL installer fails ...", logs indicate: "... vcredist_x86 problems ..."__What is wrong here?

Hi.

I'm running vmware server 2.0.2 on Windows 7 64bits version on a x64 PC.

Suddently after installing some new security patches from Microsoft the vmware web console did not respond anymore.

After many hours of reading I did not find out anything about this problem, so I deinstalled VMWare server, and then trying to install it again.

But installation fails.

Here is the message I get from the installer:

"Setup cannot continue. The Microsoft Runtime DLL installer failed to complete installation."

Checking log in C:\Users\Peter\AppData\Local\Temp\vminst.log_20100814_112355_Failed.log

says:

"

Attempting to launch ""C:\Users\Peter\AppData\Local\Temp{AF08C71F-F822-4416-87A9-2BBF5A8A5F12}~setup\vcredist_x86.exe"  /Q /C:"msiexec -i vcredist.msi -qn -leom+ C:\Users\Peter\AppData\Local\Temp\vm_vc8SP1.log ARPSYSTEMCOMPONENT=1""

Child exited with code 1625

Process returned 1625

Launching VC8 dll installer failed with 1625.

"

So, here is something with the installer not working properly.

Any ideas what to do??

Thanks

Peter

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2010-08-24T14:13:48+00:00

    Hello Peters909,

    You might try and see if you have a System Restore point to before  you were installing updates.

    To choose a System Restore point,

    ·         From the Desktop click the Pearl (start) button

    ·         In the Search Field type “System Restore” and hit enter

    ·         Once System Restore is open, select the option “choose a different restore point” and hit next

    Once on the next screen, pick a restore point to go back to when it last worked for you. Once you select the restore point, click next, then select finish, this will start the restore process.

    Once you restore, you can then do a manual download of the updates and then install one at a time and reboot. If the issue doesn't occur, go to the next update and install.

    Hope this helps.

    Sincerely,

    Marilyn

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think

    50+ people found this answer helpful.
    0 comments

3 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2010-08-15T04:05:23+00:00

    Hi Peters909,

    Check to see if the following steps help.

    **Step 1:**Unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:

    a.       Click Start, All Programs, Accessories and then click Run.

    b.      In the Open box, type "msiexec /unreg" (without quotes), and then press Enter.

    c.       Click Start, All Programs, Accessories and then click Run.

    d.      In the Open box, type "msiexec /regserver" (without quotes), and then press Enter.

    **Step 2:**Check to see if the Windows Installer service is running.

    a.       Click Start, All Programs, Accessories and then click Run.

    b.      Double-click on the service named "Windows Installer".

    c.       Check the value in the "Startup type:” field. If it's currently set to "Disabled" change it by selecting "Manual" from the drop-down box. Make sure the service is Started.

    **Step 3:**Also check to see if the program has been completely uninstalled and that there are no pending installations/un-installations left.

    You can also contact VMware for support.

    VMware Virtualization Support

    Regards,

    Syed N – Microsoft Support

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2017-07-03T07:01:09+00:00

    Hi Peters909, did you solve your problem with VMware installation? "Setup cannot continue. The Microsoft Runtime DLL installer failed to complete installation." Now I have the same problem and I can´t find solution. Thank you for your answer. S.

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2010-08-15T12:00:27+00:00

    thanks for answering.

    But it did not work :-(

    Is there other things to do from Microsoft side? or is this a VMware support issue?

    Regards 

    Peter

    0 comments