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Windows Mail error code 0x800CCC0F

Anonymous
2010-07-08T16:10:52+00:00

My Windows Mail software suddenly stopped working and now displays an error code 0x800CCC0F for both receive and sending of mail. I have identical account settings (POP3, SMTP, SSL, Socket, etc) on another PC using Outlook Express that is operating properly. I recently installed Microsoft Visual Studio 2010 and Microsoft SQL Server 2008 and my Windows Mail PC and Mail hasn't worked since. Is there a conflict between the software? How can I restore my Windows Mail capability?

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2010-09-07T16:21:06+00:00

    The error "unexpectedly terminated" is usually caused by interference from an antivirus program. Which antivirus are you running? Some of them cause problems with Windows Mail over time. As a minimum, email scanning in the antivirus should be turned off, although that may not be sufficient to eliminate all bad effects. In a worst case scenario, your antivirus may need to be uninstalled/reinstalled or replaced. A free antivirus that is 100% compatible is available here:

    Virus, Spyware & Malware Protection Microsoft

    Email scanning in any antivirus should be disabled, for reasons explained here:

    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    As an alternative to replacing your antivirus, consider upgrading to Windows Live Mail, because it is less prone to suffering bad effects from overly intrusive antivirus programs:

    http://download.live.com/wlmail

    Gary VanderMolen, Microsoft MVP (Mail)

    "monaro_man" wrote in message news:*** Email address is removed for privacy ***...

    My Windows Mail software suddenly stopped working and now displays an error code 0x800CCC0F for both receive and sending of mail. I have identical account settings (POP3, SMTP, SSL, Socket, etc) on another PC using Outlook Express that is operating properly. I recently installed Microsoft Visual Studio 2010 and Microsoft SQL Server 2008 and my Windows Mail PC and Mail hasn't worked since. Is there a conflict between the software? How can I restore my Windows Mail capability?

    Here's my error code.  How can I fix it please?  For info, I am not proficient in I.T., so explanation will need to be fairly clear.  Thanks.

    Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

    Subject 'Emailing: APPLICATION ARMS - DRAFT (2).doc'

    Server: 'mail.bigpond.com'

    Windows Live Mail Error ID: 0x800CCC0F

    Protocol: SMTP

    Port: 25

    Secure(SSL): No

    Gary VanderMolen, MVP (Mail)

    200+ people found this answer helpful.
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  1. Anonymous
    2010-09-07T08:52:14+00:00

    My Windows Mail software suddenly stopped working and now displays an error code 0x800CCC0F for both receive and sending of mail. I have identical account settings (POP3, SMTP, SSL, Socket, etc) on another PC using Outlook Express that is operating properly. I recently installed Microsoft Visual Studio 2010 and Microsoft SQL Server 2008 and my Windows Mail PC and Mail hasn't worked since. Is there a conflict between the software? How can I restore my Windows Mail capability?

    Here's my error code.  How can I fix it please?  For info, I am not proficient in I.T., so explanation will need to be fairly clear.  Thanks.

    Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

    Subject 'Emailing: APPLICATION ARMS - DRAFT (2).doc'

    Server: 'mail.bigpond.com'

    Windows Live Mail Error ID: 0x800CCC0F

    Protocol: SMTP

    Port: 25

    Secure(SSL): No

    30+ people found this answer helpful.
    0 comments
  2. Anonymous
    2010-11-12T15:22:33+00:00

    What about people getting this same error that don't have an antivirus running?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2010-07-08T18:54:32+00:00

    That's not the complete error message.

    Right-click on your error message, copy, then paste it into a reply here. We can't do much troubleshooting without the complete error message. The error number by itself is not very helpful.

    It is extremely unlikely that the new programs you installed would have any effect on Windows Mail.

    Gary VanderMolen, Microsoft MVP (Mail)

    "S. Jackson" wrote in message news:*** Email address is removed for privacy ***...

    My Windows Mail software suddenly stopped working and now displays an error code 0x800CCC0F for both receive and sending of mail. I have identical account settings (POP3, SMTP, SSL, Socket, etc) on another PC using Outlook Express that is operating properly. I recently installed Microsoft Visual Studio 2010 and Microsoft SQL Server 2008 and my Windows Mail PC and Mail hasn't worked since. Is there a conflict between the software? How can I restore my Windows Mail capability?

    Gary VanderMolen, MVP (Mail)

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2010-11-12T15:32:26+00:00

    What about people getting this same error that don't have an antivirus running?

    You really should have an AV. Please post any error message in its entirety. You can left click on it to highlight and then right click to copy and then paste it into this thread.

    Bruce Hagen

    MS-MVP Oct. 1, 2004 ~ Sept. 30, 2010

    Imperial Beach, CA

    5 people found this answer helpful.
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