Problem with a driver

Anonymous

I recently bought a Toshiba laptop NB L510-S4318B, Window 7 home premium. I am having a problem where my Laptop suddenly

crashes and restart by itself - and I am frustrated trying to search for the problem, and every time I start up my computer

it display driver compatibility error and the driver needed to be disabled by window. What I suspected is this driver could

be the cause of my problem.

The info what the error is as follow

Driver : Tages Protection

Publisher: Tages SA

Location: Not Available

Although there is solution stated, that is by updating the driver via online but I am afraid whether it safe or not. I have

check some background about this so called Tages Protection it seems pretty legit with the websites and their claim of

being so called the anti piracy software but I am still not convince. So I thought instead of updating the it, I try to

uninstall it but the problem is when I search for it the driver is nowhere . It is really frustrating knowing there is a

problem but when you try to search for the problem it is nowhere to be found. I even use a software 'Your Unin-staller' to

search and eliminate this problem but no avail. I even try to solve the problem by going through the control panel and use

the action center to find solution for all problem but still it does not solve the problem.

I hesitate to use window restore as it could remove many my newly installed software and some of the software I already

loss the key.

Please could anybody help me and tell me how to find this f***ing Tages Protection driver and uninstalling it.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

19 answers

Anonymous

2010-09-25T22:25:42+00:00

STOP! STOP! STOP! TAGES is a game protection driver that is designed to try and prevent games from being run without the original DVD or CD disk in the computer drive. Cheesy Russian and other foreign software houses use it - the driver is defective and will interfere with computer.

DELETE the Drivers and any crappy computer games you have put on your you pc. (games like Silverfall, ATARI games, any Russian made software and anything from Poland, Eastern Europe etc.)

Good Luck and don't be a sucker for cheap war games from Russia!
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2010-04-14T09:31:32+00:00

<iframe title ="Preview" scrolling="no" marginheight="0" marginwidth="0" frameborder="0" style="width:98px;height:115px;padding:0;background-color:#fcfcfc;" src="http://cid-3d64eeb8b00fd0a1.skydrive.live.com/embedicon.aspx/Info%20on%20Crash/040510-67423-01.dmp"></iframe>

<iframe title ="Preview" scrolling="no" marginheight="0" marginwidth="0" frameborder="0" style="width:98px;height:115px;padding:0;background-color:#fcfcfc;" src="http://cid-3d64eeb8b00fd0a1.skydrive.live.com/embedicon.aspx/Info%20on%20Crash/040510-67423-01.dmp"></iframe>

<iframe title ="Preview" scrolling="no" marginheight="0" marginwidth="0" frameborder="0" style="width:98px;height:115px;padding:0;background-color:#fcfcfc;" src="http://cid-3d64eeb8b00fd0a1.skydrive.live.com/embedicon.aspx/Info%20on%20Crash/041410-74615-01.dmp"></iframe>
Was this answer helpful?

0 comments No comments
Anonymous

2010-04-13T15:32:12+00:00

The following thread has a link to updated drivers for the "Tages Security Protection" driver:

http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/818cffec-7809-4724-ba7d-bc85024c0794

The present version is 5.5.7.2 which should work with Windows 7.

However this may not be what is causing the crashing issue.

It may help to take a look at the minidump files in the C:\Windows\Minidump folder.

Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

The following link has information on using Windows Live SkyDrive:

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
Was this answer helpful?

0 comments No comments
Anonymous

2010-04-13T15:19:54+00:00

ATI Mobility Radeon HD 5145Warning

I am sorry this is all I managed to dig in, there are many more but I don't know which one is relevant. Hope this could help.

Is there any possibilities that these crashes is caused by insufficient RAM?

Or it is due to compatibility issues ?- but when I open the device manager I could find anything wrong with all installed hardware

But for certain heating up is not the reason for the crashes.

Thanks any way.........I will try to search for the error in safe mode.

Warning    9/4/2010 5:02:56 PM    ApplicationExperienceInfrastructure    1    None

Log Name:      Application

Source:        Microsoft-Windows-ApplicationExperienceInfrastructure

Date:          9/4/2010 5:02:56 PM

Event ID:      1

Task Category: None

Level:         Warning

Keywords:

User:          User-PC\User

Computer:      User-PC

Description:

The application (Tages Protection, from vendor Tages SA) has the following problem: A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

    <Provider Name="Microsoft-Windows-ApplicationExperienceInfrastructure" Guid="{5EC13D8E-4B3F-422E-A7E7-3121A1D90C7A}" />

    <EventID>1</EventID>

    <Version>0</Version>

    <Level>3</Level>

    <Task>0</Task>

    <Opcode>2</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2010-04-09T09:02:56.814692800Z" />

    <EventRecordID>78259</EventRecordID>

    <Correlation />

    <Execution ProcessID="8156" ThreadID="2604" />

    <Channel>Application</Channel>

    <Computer>User-PC</Computer>

    <Security UserID="S-1-5-21-2881598566-3041427014-4134470059-1004" />

</System>

<EventData>

    <Data Name="DBType">4</Data>

    <Data Name="AppNameCount">17</Data>

    <Data Name="AppName">Tages Protection</Data>

    <Data Name="VendorNameCount">9</Data>

    <Data Name="VendorName">Tages SA</Data>

    <Data Name="SummaryCount">203</Data>

    <Data Name="Summary">A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.</Data>

    <Data Name="SessionID">2</Data>

</EventData>

</Event>

These are some of the crashes report

Critical   11/4/2010 11:33:02 PM   Kernel-Power   41   (63)

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          11/4/2010 11:33:02 PM

Event ID:      41

Task Category: (63)

Level:         Critical

Keywords:      (2)

User:          SYSTEM

Computer:      User-PC

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>2</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000002</Keywords>

    <TimeCreated SystemTime="2010-04-11T15:33:02.652038900Z" />

    <EventRecordID>37362</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>User-PC</Computer>

    <Security UserID="S-1-5-18" />

</System>

<EventData>

    <Data Name="BugcheckCode">80</Data>

    <Data Name="BugcheckParameter1">0x8bc01a55</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x96f70f37</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">false</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

</EventData>

</Event>

Error    11/4/2010 11:33:34 PM    BugCheck    1001    None

Log Name:      System

Source:        Microsoft-Windows-WER-SystemErrorReporting

Date:          11/4/2010 11:33:34 PM

Event ID:      1001

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      USER-PC

Description:

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0x8bc01a55, 0x00000000, 0x96f70f37, 0x00000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 041110-48235-01.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />

    <EventID Qualifiers="16384">1001</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2010-04-11T15:33:34.000000000Z" />

    <EventRecordID>37361</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>System</Channel>

    <Computer>USER-PC</Computer>

    <Security />

</System>

<EventData>

    <Data Name="param1">0x00000050 (0x8bc01a55, 0x00000000, 0x96f70f37, 0x00000000)</Data>

    <Data Name="param2">C:\windows\MEMORY.DMP</Data>

    <Data Name="param3">041110-48235-01</Data>

</EventData>

</Event>

Critical   5/4/2010 10:31:54 PM   Kernel-Power   41   (63)

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          5/4/2010 10:31:54 PM

Event ID:      41

Task Category: (63)

Level:         Critical

Keywords:      (2)

User:          SYSTEM

Computer:      User-PC

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>2</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000002</Keywords>

    <TimeCreated SystemTime="2010-04-05T14:31:54.662844200Z" />

    <EventRecordID>36419</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>User-PC</Computer>

    <Security UserID="S-1-5-18" />

</System>

<EventData>

    <Data Name="BugcheckCode">0</Data>

    <Data Name="BugcheckParameter1">0x0</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0x0</Data>

    <Data Name="BugcheckParameter4">0x0</Data>

    <Data Name="SleepInProgress">false</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

</EventData>

</Event>
Was this answer helpful?

0 comments No comments
Anonymous

2010-04-09T15:09:12+00:00
Hi,

What is the make and model of your graphics card?

Check in Even viewer for errors when the computer crashes. Post the result here so that we can help you troubleshoot the problem.

1. Open Event Viewer by clicking the Start button, clicking Control Panel , clicking System and Security , clicking Administrative Tools , and then

double-clicking Event Viewer . ‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
1. Click an event log in the left pane.
2. Double-click an event to view the details of the event.
Refer this link for information on event viewer:

http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

Open device manager.

Go to start and type in device manager in the search box and press enter.

Check if there is a yellow exclamation mark under any devices.

Follow these steps to update the driver for the device:
1. Go to start and type in Device Manager in the Start Search box, and then press ENTER.
2. Click Continue. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

3. In the list of device types, click the kind of device, and then locate the specific device that is not functioning.
1. Right click the device, and then click Properties.
5. Click the Driver tab.
1. Click on update driver, click OK.
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

You may also check if you get the error when you boot into safe mode.

Refer this link for instructions on how to boot your computer to safe mode:****http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Regards,

Afzal-Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.
Was this answer helpful?

0 comments No comments

Share via

Problem with a driver

19 answers