Download PartedMagic or Gparted...both are linux/Gui based ISOs. OYu burn them on CD using program called ImgBurn.
Use either of the partition program to see if you have a hidden System Recovery partition.
In some case, you can make a copy of the Hidden Partition ONCE with a program (usually associated with a folder called SoftThink).
I use Paragon Hard Drive Manager Suite, which offers more than just backing partition or creating partitions. Some advantages are: partition wipe, defrag $MFT, trucnate $MFT, rearrange cluster size, etc...too many functions but I simply use for backing up drive. They may have 30- or 45-days trial that you may want to try before buy. Norton Ghost, Acronis Disk Director are simlar category of programs. I am not recommending any programs as I have no interest in promoting one over the other program.