Hi,
Which game are you playing?
Let’s try these steps:
a. Run the game.
b. If you automatically sign into a profile then create profile button will not be shown. So we have to log out of the profile to see a different set of buttons.
c. Now we can see the profile buttons, & you need to click the highlighted button “Create New Profile”.
d. In the dialog box, scroll down to the bottom paragraph.
e. At the bottom paragraph there is a hyperlink for creating a local profile. Clicking the link will create a local profile.
f. Name the profile & click the Done button.
g. If you want to customize the profile, then you can do it here. If you want to do that later, you can. Click the highlighted button “Done”.
You may also try contacting windows live team.
http://windowslivehelp.com/community/
Hope this helps.
Thanks and Regards
Umesh P - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.
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