Hi smb1087,
- Did you install the chipset drivers before doing the video drivers?
- Are you getting any error messages or error codes?
You may try to uninstall and reinstall all the Nvidia drivers from programs and features and device manager and check.
Step 1: Uninstall the sound drivers from Programs and Features
a. Click start
b. Type appwiz.cpl in Start Search
c. Search for all Nvidia driver packages, Right click and uninstall.
d. Restart the computer and check.
Step 2: Uninstall the drivers from Device Manager.
a. Click start
b. Type devmgmt.msc in Start Search and press Enter
c. In Device manager search for the device, right click on it and select the option uninstall.
d. Restart the computer and check.
Also refer the manufacturer's website and download the latest drivers for Nvidia:
http://www.nvidia.com/Download/index.aspx?lang=en-us
Hope this information is helpful.
Praseetha K
Microsoft Answers Support Engineer
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