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How do I remove Norton renewal popups after the computer boots?

Anonymous
2010-10-30T22:21:40+00:00

I'm looking for an easy way to remove the popup from my dad's computer. I figure there's a short delete script that I can run from the command prompt. Thanks for any help.

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2010-10-31T00:43:53+00:00

    "Suzq232" wrote in message news:*** Email address is removed for privacy *** .com...

    I'm looking for an easy way to remove the popup from my dad's computer. I figure there's a short delete script that I can run from the command prompt. Thanks for any help.

    Uninstall the expired Norton program that is installed and then the pop-ups will stop.

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  1. Anonymous
    2010-10-31T14:35:57+00:00

    One intermediate step is needed:

    After Norton is uninstalled using Control Panel's Add or Remove Programs AND before a new AV program is installed, one should run the Norton Removal Tool, which is available from this web page:

    http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

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  1. Anonymous
    2015-09-09T20:41:11+00:00

    No, I have done all of the above the the pop-up continues to return.

    2 people found this answer helpful.
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  2. Anonymous
    2015-11-30T17:02:36+00:00

    No, I have done all of the above the the pop-up continues to return.

    Hi Roc100,

     Sorry for the trouble. May I know the name of the Norton program you had in the PC? Also, may I know if you have ran the Norton Removal Tool here: www.norton.com/nrt? Let me know what happens.

    Thanks!

    Dinesh

    Norton Support

    I'm having the same problem...after having used the Norton Removal Tool, at start up I get the Norton 360 Install, and the Norton Download and not only can I not click out of them, they keep appearing on my desktop after I delete them...

    1 person found this answer helpful.
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  3. Anonymous
    2010-10-31T06:01:03+00:00

    After you've uninstalled Norton, make sure you install a new antivirus, don't leave the system unprotected.

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