How to reset windows vista internet connections

Question

How to reset windows vista internet connections

Anonymous

I am sick and tired of getting the runaround on the Microsoft Website. I entered my windows vista key EXACTLY as it appears to me in the system information and the microsoft help area says the product ID does not match, even though a minute before, it matched for the wrong vista home version I selected. And then they want to charge me 50 bucks for support for their broken product? Unfathomable.

Simply, I want to know how to reset my Vista internet connection entirely, short of wiping my hard drive and putting everything back on. Everything windows-based that requires says it cannot find an internet connection. However, firefox has no problem (which is what I am using right now). I tried the command-line prompts to reset winsock and the TCP/IP stack and nothing has worked. And when I try to "diagnose and repair", windows says there is no problem.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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6 answers

Answer 1

Hi

While it is obvious that you are upset about something, I cannot make head and tail what it is about.

In the first paragraph, you are complaining about what looks like a problem with the product key.

In the second paragraph you want to reset the Internet connection, I do not know what it means to reset Internet connection in the computer, usually rebooting the modem and the Router the connection.

Please post what exactly is not working, and what do you want to achieve.

Product key and activation support is here, http://social.answers.microsoft.com/Forums/en-US/vistainstall/threads

Jack-MVP Windows Networking. WWW.EZLAN.NET

Answer 2

Anonymous

I am sorry about typos in my earlier message, however I am recovering from surgery on my right arm and cannot help this. You should however be able to understand my earlier post. Please let me know if this helps. ******@yahoomail.com

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Answer 3

Hi

Winsock and TCP/IP Refresh is done this way.

Type Cmd in the Start Search text box.

Press Ctrl-Shift-Enter keyboard shortcut to run a Command Prompt as an Administrator. Allow elevation.

Type netsh winsock reset in the Command Prompt , and then press the Enter key.

Do the same processes for refreshing the TCP/IP just replace the typed command with.

netsh int reset press Enter

ipconfig /flushdns press Enter

Restart your Computer.

Check also the Router's support site to see of you are using the latest Firmware, and the computer's support for the latest Network card drivers.

Jack-MVP Windows Networking. WWW.EZLAN.NET

Answer 4

Hi Alex571,

Jack, MVP responded with a post that should work for your original problem. For the health of the community, we ask that you return to this thread and mark the correct post as the answer by clicking the “Mark as Answer” button at the bottom of the post. Otherwise, please return and give additional details about what didn’t work so the community can help you further.

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Answer 5

Basically I am trying to figure out how to tell my computer it has an internet connection.

Anytime windows needs an internet connection (windows Vista upgrades, internet explorer browser, etc), my Windows does not "see" my internet connection.

However, I am currently connected to the internet, or else I would not be able to type this. (I am currently using firefox). Online games work, as does my firefox browser. But anything windows-based does not seem to recgonize my internet connection.

I have my computer hard-lined into my router and I have reset my router numerous times.

I read something online about resetting my winsock, if that means anything.

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How to reset windows vista internet connections

6 answers