Share via

connection unsuccessful - Message after "Connecting to the network is taking longer than usual" error message

Anonymous
2010-11-09T14:52:19+00:00

Alright, so i'm going to try and describe my problem by telling you what happens when i try to connect to any network other than my own home network (i.e. a school, work, etc. network).

First I try to connect and I get the message:

"connecting to the network is taking longer than usual" which of course is soon followed by the message "connection unsuccessful" after which the network logo on the bottom corner of the taskbar says "

this computer has limited or no connectivity" I click to run a repair and three or so options appear including "

automatically get new ip settings for the network adapter 'wireless network connection'", "

reset network adapter", and there is no internet here (I'm paraphrasing this last one of course).

Now sometimes if I click one of the repair options and the connection starts right away, sometimes I have to click both options one after the other fails to fix the issue, sometimes I have to click them each multiple times before it works (thee of one and two of another for example).

most of the time receiving the message "windows tried a repair but a roblem still exists. This computer has limited or no connectivity" in between repair steps. I know it's not explorer because I've used mozilla firefox and google chrome and I get the same problem. I've even tried to restart after the connection fails the first time. My computer is up to date and I have the passwords for my school and works' respective secure networks.

Is there any insight as to what could be going on here to make me have to reset and click and wait and repair almost every time I get on any network but my home network?

Thank you for your time,

Bryan

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2010-11-09T16:44:18+00:00

    Hi

    Hi

    Scan you computer and make sure that it is clean from viruses and malwares.

    Download from the laptop's manufacturer support page the latest drivers for the Wireless card, and update the Card's drivers.

    Then do this.

    WinSock and TCP/IP Refresh.

    Type Cmd in the Start Search text box.

    Press Ctrl-Shift-Enter keyboard shortcut to run a  Command Prompt as an Administrator.  Allow elevation.

    Type netsh winsock reset in the Command Prompt , and then press the Enter key.

    Do the same processes for refreshing the TCP/IP just replace the typed command with.

    netsh int reset   press Enter

    ipconfig /flushdns   press Enter

    Restart your Computer.

    Uncheck the Network Card's Power Saving (I.e., do not let the card save power).

    There might be some variations on where the Power saving setting is.

    Here are few examples, YMMV, look around in your systems.

    Example, http://www.ezlan.net/example/powersave.jpg

    Example, http://www.ezlan.net/Win7/power_sav_wireless..jpg

    Example, http://www.ezlan.net/Win7/power_save_win7.jpg

    Example, http://www.ezlan.net/Win7/adv_power-sav.jpg

    Jack-MVP Windows Networking. WWW.EZLAN.NET

    10+ people found this answer helpful.
    0 comments

7 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2010-11-15T01:35:42+00:00

    This thread contains an unconfirmed solution by the original poster and has been left unanswered. Microsoft Support will no longer attempt to contact the original poster.

    Cody C

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2012-07-23T22:24:14+00:00

    hi...im one of the technical support representative of one of the leading router manufacturer...and as far as that error is concern....you should change the network name or ssid and the password of your wireless connection.....and that could actually fixed the issue....and you have to remove the preferred networks of the wireless connection that you are trying to connect to in your computer.....^_^

    0 comments
  3. Anonymous
    2010-11-15T21:08:43+00:00

    I apologize for not replying, it turns out that the network card was on power saving mode and that had seemed to fix it for quite a while and I just recently had it happen again, so I will attempt to follow the rest of the suggestions you gave me. So as of right now, you have helped me fix this problem, I greatly appreciate your help.

    Thank you again for your time,

    Bryan

    0 comments
  4. Anonymous
    2010-11-11T18:54:02+00:00

    Hey Bryan Needs Help,

    Jack has responded with a solution that may fix your problem. Please return to the thread and let us know if this has solved your problem.

    If the suggestion above solved your problem, click the “Mark As Answer” button below the post. If not, please return and provide any additional details you have come across so that we can further troubleshoot the issue. Thanks!

    Steven

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think

    0 comments