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Fatal error occurs while uninstalling Apple Mobile Device Support

Anonymous
2010-07-06T20:09:34+00:00

Original Title - Can't uninstall Apple Mobile Device Support!!!

I'm trying to update my iTunes and iTouch and while doing so, it failed and said I needed to uninstall the Apple Mobile Device Support and totally reinstall the iTunes.  Anyway, I can uninstall everything except the Apple Mobile Device Support - I get a message that says a fatal error occurred and it can't uninstall.  Apple told me it was a Windows issue and to contact you for assistance.  I've restarted and everything else an still can't remove this app.

(I'm running Windows XP Professional)

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2010-10-21T05:11:51+00:00

    Fixed the issue for me:

    I just went through a problem with Apple Mobile Device Support as well.  I kept uninstalling it then right before it reached 100% it started back tracking back to 0%.  I have windows 7.

    Control Panel --> Uninstall a Program

    Right Click Apple Mobile Device Support --> Change

    A window will pop up asking if you want to Repair or Remove.  I said Repair

    Once its finished repairing, go back to Control Panel --> Uninstall a Program

    Double click or right click, uninstall Apple Mobile Device Support.

    It showed up after it said it finished the install but when I right clicked on it windows said it was already uninstalled and removed it from the list.

    Hope this helps you like it helped me.  I would imagine there is another way to get the Repair/Remove apple option screen by running some .exe so you can try to hunt that down if you have an older OS.

    5 people found this answer helpful.
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  1. Anonymous
    2010-07-06T22:02:53+00:00

    Its Apple software, its their issue

    1 person found this answer helpful.
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  2. Anonymous
    2010-08-22T07:37:00+00:00

    I tried everything its been 2 days and microsoft support team or whatever u call it cant even do it they went on to my computer also

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  3. Anonymous
    2010-07-09T21:11:20+00:00

    I was able to follow for the most part, but still can't get Apple Mobile Device Support to remove - keep getting the fatal error message.  I was unable to uninstall all of the other apple programs.  Very frustrating!!!

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  4. LemP 74,925 Reputation points Volunteer Moderator
    2010-07-06T23:22:43+00:00
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