microsoft software licensing service stopped working

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microsoft software licensing service stopped working

Anonymous

I have just installed Windows Vista SP2 Enterprise (x64) on a new system. I am unable to activate it or install updates. Every time I attempt to do one of those things, a message pops up saying "Microsoft Software Licensing Service stopped working and was closed". I have tried to start it manually from an administrator's cmd window (net start slsvc) (instructions found at http://social.microsoft.com/Forums/en/genuinevista/thread/1130cca2-f26d-43cb-9ff3-99fa3889e9ff). The service says it starts successfully, but almost immediately it pops up saying that it stopped again. How do I fix this problem?

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Answer 1

Hi chip_long,

You may run system file checker [SFC] scan on the computer which will replace the missing or corrupt files & check if the issue persists.

a. Type ‘cmd’ in Start Search box. Right click on cmd in the Program list and then select the option Run as administrator.

Note: If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

b. Type the following command, and then press ENTER:

sfc /scannow

For more information refer this link.

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Hope the information helps. Please post back and let us know.

Regards

Debleena S

Microsoft Answers Support Engineer

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microsoft software licensing service stopped working

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