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My Touch Portal Program has stopped working.

Anonymous
2010-12-01T17:53:13+00:00

Original Title - My Touch Portal Program has stopped working. Can anyone who has had the same problem please get in touch with me or tell me how to solve the problem.

My Touch Portal has stopped working. Can anyone who has had the same problem with thier Touch Screen Facility.  Help me to solve this problem.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2010-12-02T09:51:11+00:00

    Hi Edna Allen,

    1. What is the make and model of the computer? 2. Since when are you facing the issue? 3. Have you done any recent changes on the computer?

    I would suggest you to try uninstalling and reinstalling the touch screen drivers in device manager and check if this helps.

    a. Click Start, and then click  Control Panel.

    b.Click  System and Maintenance, click  System, and then click Device Manager.

    Note If Control Panel is in Classic View, double-click  System, and then click  Device Manager.

    If you are prompted for an administrator password or for a confirmation, type the password, or click  Allow.

    c.In Device Manager, expand the appropriate category for the touch screen driver and right-click the listed driver. Here you will get all the option to update or Install/uninstall drivers. Click on Uninstall.

    Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.

    d. Restart the computer. This will let the computer automatically detect the device drivers on restart of the computer. Now check if the issue resolves.

    If the issue persists you may contact or refer to the website of the computer manufacturer and get the latest drivers installed for the touch screen to work properly.

    Refer to the below mentioned link for updating the drivers -

    http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

    Hope this helps.

    Thanks,

    Meghmala – Microsoft Support

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  1. Anonymous
    2012-02-27T05:45:24+00:00

    How do you know what the appropriate categor for the touch screen driver is?

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