Blue Screen DRIVER_IRQL_NOT_LESS_OR_EQUAL 0xd1 with netio.sys error

Also, from the "Bugcheck Analysis" you posted, check the STACK_TEXT field:

STACK_TEXT: 

fffff8800851d9d8 fffff80002ec3ca9 : 000000000000000a 0000000000000001 0000000000000002 0000000000000001 : nt!KeBugCheckEx

fffff8800851d9e0 fffff80002ec2920 : 0000000000002625 fffffa8008066490 0000000000040001 000000000000000e : nt!KiBugCheckDispatch+0x69

fffff8800851db20 fffff88001752a0e : fffffa8008066490 0000000000000000 fffffa8007f30490 0000000000000000 : nt!KiPageFault+0x260

fffff8800851dcb0 fffff88001752ef8 : fffffa80073ba010 0000000000000014 0000000000000000 0000000000000000 : NETIO!StreamClassify+0x8e

fffff8800851ddd0 fffff88001753617 : fffffa800725fb20 fffffa8008066490 fffff8800851e400 fffff8800851e1a0 : NETIO!StreamCommonInspect+0x228

fffff8800851e0b0 fffff88001909b94 : fffffa80073ba010 fffff8800851e400 0000000000000000 fffff88008510014 : NETIO!WfpStreamInspectSend+0x117

fffff8800851e130 fffff88001878c9a : fffffa8004158300 fffffa80056f8060 0000000000000000 fffffa8004158300 : tcpip!InetInspectSend+0x34

fffff8800851e160 fffff88001878e7b : fffff8800851e320 fffff900c1f2ce30 fffffa80056f8060 fffff96000114da0 : tcpip!TcpEnqueueTcbSend+0x2aa

fffff8800851e200 fffff80002ed3e5a : 0000000000000001 fffff8800851e320 fffff900c1f2ce30 fffff80002ed0772 : tcpip!TcpTlConnectionSendCalloutRoutine+0x1b

fffff8800851e230 fffff8800187edaa : fffff88001878e60 fffff8800851e340 fffffa80061d1000 fffff88001206f9f : nt!KeExpandKernelStackAndCalloutEx+0xda

fffff8800851e310 fffff88001210df5 : fffffa80061d1010 fffffa8006f3cd10 0000000000000000 0000000000000000 : tcpip!TcpTlConnectionSend+0x7a

fffff8800851e380 fffff8800120377f : fffffa8006f3cd10 0000000000000000 0000000000000000 fffffa8006f3cd10 : tdx!TdxSendConnection+0x255

fffff8800851e460 fffff88004073c1a : fffffa8008708340 fffffa8008708340 00000000c000009a 00000000c000009a : tdx! ?? ::FNODOBFM::`string'+0x8a5

fffff8800851e490 fffffa8008708340 : fffffa8008708340 00000000c000009a 00000000c000009a fffff8800851e8b0 :SYMTDIV+0x1dc1a

fffff8800851e498 fffffa8008708340 : 00000000c000009a 00000000c000009a fffff8800851e8b0 fffffa80062c32d0 : 0xfffffa80`08708340

fffff8800851e4a0 00000000c000009a : 00000000c000009a fffff8800851e8b0 fffffa80062c32d0 0000000000000000 : 0xfffffa80`08708340

fffff8800851e4a8 00000000c000009a : fffff8800851e8b0 fffffa80062c32d0 0000000000000000 fffffa8006f3cf80 : 0xc000009a

fffff8800851e4b0 fffff8800851e8b0 : fffffa80062c32d0 0000000000000000 fffffa8006f3cf80 0000000000000001 : 0xc000009a

fffff8800851e4b8 fffffa80062c32d0 : 0000000000000000 fffffa8006f3cf80 0000000000000001 fffff88004123d55 : 0xfffff880`0851e8b0

fffff8800851e4c0 0000000000000000 : fffffa8006f3cf80 0000000000000001 fffff88004123d55 fffffa800626c390 : 0xfffffa80`062c32d0

The SYMTDIV.SYS (see bolded) may be the actual driver causing the crash.

The SYMTDIV.SYS is the Symantec Network Dispatch driver.

If you are running the latest version of the SYMTDIV.SYS driver you may have to uninstall the Symantec software to resolve the error.

Alternatively, installing the following hotfix may help:

http://support.microsoft.com/kb/981180/en-us

The error mentioned in the article is not the same as you are experiencing but may help as there appears to be a conflict between Microsoft drivers and Symantec drivers.

Hi,

For netio.sys errors update the network (NIC) driver and the wireless (WiFi) drivers from the

System/Motherboard Maker's site if on-board and from the actual device makers' sites if separate

devices. Also check for updated BIOS and low level chipset drivers.

================================================================

For BlueScreen troubleshooting methods using BlueScreenView and MyEventViewer see my replies

if this thread - top 3 answers (+1 other). Using WinDBG is very good too along with these methods.

http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if you make them available from the SkyDrive or other file

sharing sites.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files and post screen shot/picture.

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

==============================================================

BCCode: D1     0x000000D1Check these KB's

Stop error when you resume a computer that is running Windows 7 or Windows Server 2008 R2

from sleep or from hibernation: "STOP: 0x000000D1"

http://support.microsoft.com/kb/978982

Stop error on a Windows Server 2008 R2-based or Windows 7-based computer when the operating

system uses a virtual storport miniport driver to save a dump file or a hibernation file: "0x000000D1"

http://support.microsoft.com/kb/2320550

Those and 7 other KB Articles are available

http://support.microsoft.com/search/default.aspx?mode=a&query=0x000000D1&spid=14019&catalog=LCID%3D1033&1033comm=1&res=10

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Think Video drivers mainly though it can be others. See the driver section in my generic bluescreen

troubleshooting methods below. BIOS, low level chipset drivers and antivirus/antispyway/security

programs can also cause this. Check the troubleshooter and when you get to the driver and memory testing sections refer to the generic methods in next message and then return to the troubleshooter

if needed.

Cause

A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high.

This bug check is usually caused by drivers that have used improper addresses.

If the first parameter has the same value as the fourth parameter, and the third parameter indicates an execute operation, this bug check was likely caused by a driver that was trying to execute code when the code itself was paged out. Possible causes for the page fault include the following:

• The function was marked as pageable and was running at an elevated IRQL (which includes obtaining a lock).
• The function call was made to a function in another driver, and that driver was unloaded.
• The function was called by using a function pointer that was an invalid pointer.

BCCode: d1   0x000000d1  <-- read this linkhttp://www.faultwire.com/solutions-fatal\_error/DRIVER-IRQL-NOT-LESS-OR-EQUAL-0x000000D1-\*1210.html?order=votes

=========================================

Look in the Event Viewer to see if anything is reported about those.

http://www.computerperformance.co.uk/vista/vista\_event\_viewer.htm

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

http://www.nirsoft.net/utils/my\_event\_viewer.html

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Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen

info that would help. Such as the BCC and the other 4 entries on the lower left. And any other

error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116

BCP1: 87BC9510

BCP2: 8C013D80

BCP3: 00000000

BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)

tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

This is an excellent tool for posting Blue Screen Error InformationBlueScreenView scans all your minidump files created during 'blue screen of death'crashes, and displays the information about all crashes in one table - Free

http://www.nirsoft.net/utils/blue\_screen\_view.html

Many BlueScreens are caused by old or corrupted drivers, especially video drivers however

there are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or

Recovery Options if your system has that installed by the maker.

How to Boot to the System Recovery Options in Windows 7

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Windows 7

http://www.sevenforums.com/tutorials/700-system-restore.html

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Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to Repair Windows 7 System Files with System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

generates in Windows Vista cbs.log (and Windows 7)

http://support.microsoft.com/kb/928228

The log might give you the answer if there was a corrupted driver. (Does not tell all the possible

driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Check Disk at Startup in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html

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Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party

keyboard and mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

Installing and updating drivers in 7 (updating drivers manually using the methods above is preferred

to ensure the latest drivers from System maker and Device makers are found)

http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

How To Disable Automatic Driver Installation In Windows Vista - Drivers

http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

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How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart

unexpectedly

http://support.microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7)

http://www.chicagotech.net/vista/vistabluescreen.htm

Understanding and Decoding BSOD (blue screen of death) Messages

http://www.taranfx.com/blog/?p=692

Windows - Troubleshooting Blue Screen Errors

http://kb.wisc.edu/page.php?id=7033

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In some cases this might be required.

StartUp Repair from Recovery Options or Windows 7 disk

How to Run a Startup Repair in Windows 7

http://www.sevenforums.com/tutorials/681-startup-repair.html

How to Boot to the System Recovery Options in Windows 7

http://www.sevenforums.com/tutorials/668-system-recovery-options.html

How to Create a Windows 7 System Repair Disc

http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html

Hope this helps.

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Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.