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I need help finding Windows Fax and Scan (it's not listed in All Programs)...I have looked in other places... no luck

Anonymous
2011-01-04T03:16:29+00:00

I need help finding Windows Fax and Scan  on my Windows 7 (64 bit) system.  I'm sure I have it because I was able to successfully send a fax with Microsoft Word - it made use of Windows Fax and Scan to accomplish this task.  I need to configure the software to receive faxes. 

I've looked at all programs and in all folders of "All Programs" (above Start button)... I also looked through the list of installed programs in Control Panel (uninstall/change programs)...I've searched the Program Files folders (drive C:), searched Control Panel, used the search box above Start... but I still haven't found it.

Help !!!

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2011-01-04T08:06:52+00:00

    I need help finding Windows Fax and Scan  on my Windows 7 (64 bit) system.  I'm sure I have it because I was able to successfully send a fax with Microsoft Word - it made use of Windows Fax and Scan to accomplish this task.  I need to configure the software to receive faxes. 

    I've looked at all programs and in all folders of "All Programs" (above Start button)... I also looked through the list of installed programs in Control Panel (uninstall/change programs)...I've searched the Program Files folders (drive C:), searched Control Panel, used the search box above Start... but I still haven't found it.

    Help !!!

    Hi

    The Fax and Scan should have a shortcut in Start/All Programs/Windows Programs.

    If it is not there and you're sure that it is installed, press the Windows Logo Key+R to bring up the Run dialog box. Type WFS.EXE in the Open box and press OK.

    If this does not work to start the program, then it is probably not installed.

    Open Control Panel / Programs and Features. On the left side menu, select Turn Windows Features On or Off.

    Expand the Print and Document Services, select the Windows Fax and Scan option. Select OK and exit.

    Here are some links for the Fax and Scan feature.

    Faxing: Frequently Asked Questions

    Windows 7 features - Windows Fax and Scan - Microsoft Windows

    Scan a document or photo with Windows Fax and Scan

    Set up your computer to send and receive faxes

    Receive a fax with Windows Fax and Scan

    Send a fax with Windows Fax and Scan

    Let us know what you find.

    Regards,

    Ronnie Vernon MVP – Windows Desktop Experience

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  2. Anonymous
    2011-10-22T03:28:15+00:00

    Hi I had the same problem. Fax and scan disappeared from start menu. This worked for me also. Now I can just use the short-cut on the desktop. Thanks.

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  3. Anonymous
    2011-01-04T23:43:13+00:00

    Ronnie,

    Thanks... Running WFS.EXE from the Run dialog box worked !!!  For some reason, I don't have the folder "Windows Programs" in Start/All Programs.  I have a "Windows live" folder (with Windows Live Writer shortcut) within "All Programs" as well as shortcuts to other Windows programs:  Windows Live Mail, Windows Media Center, and more, but no shortcut to Windows Fax and Scan.

    That was very helpful.  I appreciate it.

    Happy New Year,

    Dennis   aka Mandrake248

    Hi

    Glad this helped.

    You can still place a shortcut to the Fax and Scan in the All Programs menu, if you wish.

    Click Start, Right Click All Programs and select Open.

    In Windows Explorer, click the Programs folder in the left side Navigation pane.

    Right Click in the Programs folder and select New/Shortcut.

    In the Location box, type  wfs.exe  and click Next.

    Name the shortcut Fax and Scan and click Finish.

    You should now have that shortcut in the All Programs menu.

    Regards,

    Ronnie Vernon MVP – Windows Desktop Experience

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  4. Anonymous
    2011-01-04T15:07:30+00:00

    Ronnie,

    Thanks... Running WFS.EXE from the Run dialog box worked !!!  For some reason, I don't have the folder "Windows Programs" in Start/All Programs.  I have a "Windows live" folder (with Windows Live Writer shortcut) within "All Programs" as well as shortcuts to other Windows programs:  Windows Live Mail, Windows Media Center, and more, but no shortcut to Windows Fax and Scan.

    That was very helpful.  I appreciate it.

    Happy New Year,

    Dennis   aka Mandrake248

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