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ikernel.exe and Installer errors Windows 7 x64

Anonymous
2011-01-02T00:24:45+00:00

Hello, I have a new windows 7 64 bit computer. I had to install the drivers(nvidia ones) and it was good to go. However I get two errors and I can't seem to solve them.

One is ikernel.exe could not be launched. No such interface

The other is "The windows installer service could not be accessed. This can occur if the Windows Installer is not correctly installed."

However my windows installer service IS running. 64 bit programs install fine.

Both above errors are 32bit program install related. Mostly either games or ex. java jre.

I have run a "sfc /SCANNOW" and it came up with nothing. Any other tips to get me going with windows installer?

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  1. Anonymous
    2011-01-02T15:08:50+00:00

    Steve -

    Thank you for a prompt response. I tried unreg and regserv, no change.

    When in control panel I searched "problem" I can not click on anything in the list. When I click on it nothing happens... I can click on the heading to get to the action center, but even from there I can't open anything.

    Shouldn't a problem like this be detected with sfc? Or is there a more elaborate scan I can run without having to re-install windows?

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  2. Anonymous
    2011-01-02T14:57:41+00:00

    Hi

    Windows Installer manages how other programs are installed and uninstalled on your computer. Software publishers can use Windows Installer to help make the installation or uninstallation process more consistent from one program to another.

     These are some of the steps which will help the windows installer to work without any error

    1. Check if the Windows installer service is started

    Click start->type in services.msc and hit enter-> check for windows installer->start the service if it’s stopped

     2) If Windows Installer does not work correctly, open Problem Reports and Solutions to see if a solution is available.

    Open Problem Reports and Solutions by clicking the Start button, clicking Control Panel, clicking  System and Maintenance, and then clicking Problem Reports and Solution

    1. Unregister Windows Installer, and then reregister Windows Installer. To do this, follow these steps:
    1. On the "Start" menu, click "Run:.
    2. In the "Open" box, type "msiexec /unreg", and then press ENTER.
    3. On the "Start" menu, click "Run".
    4. In the "Open" box, type "msiexec /regserver", and then press ENTER.
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