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Run DLL Error for Windows Photo Gallery photo viewer

Anonymous
2010-12-17T15:35:23+00:00

In the past couple of days when I try to open or move a photo on my computer it bogs way way down and then eventually I get an Error Message stating the following:

Error loading C:\Program Files\Windows Photo Gallery\PhotoViewer.dll

Error performing inpage operation.

How do I fix this? the thumbnails are fine but it wont let me even move my photos without practically freezing the computer up! HELP PLEASE!

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2010-12-17T19:44:06+00:00

    Some general things to try.

    See if System Restore will get you back to a restore point before your problem with Explorer, OR try the System File Checker.

    How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista (or 7)

    http://support.microsoft.com/kb/936212/#appliesto

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

    http://support.microsoft.com/kb/928228#appliesto

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

    http://support.microsoft.com/kb/929833

    Try Safe Mode (Do you have this problem in Safe Mode?).

    Advanced startup options (including safe mode)

    http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

    If you cannot reproduce the errors in Safe Mode see if you can further isolate the cause.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/default.aspx/kb/929135

    Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking.  Try it first by not checking either box (Read-only mode) to see if it flags any hard drive or file problems.  If it does, start by ticking both boxes, in any further rerun.

    Create another user and see if they have the same problem as your current user.

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  1. Anonymous
    2010-12-28T04:17:13+00:00

    It is a sign of a deeper problem if both System Restore and the System File Checker fail to complete.  Can you clarify if you tried launching and running System Restore from Safe Mode, sometimes that proves successful when Normal Mode fails.  System restore can also be run outside of the Windows environment by accessing it via the Startup Repair options screen.  Also choosing a different restore point may help.

    Using System Restore from the Vista Windows Recovery Environment

    http://www.bleepingcomputer.com/tutorials/tutorial142.html

    How to use System Restore to log on to Windows Vista when you lose access to an account

    http://support.microsoft.com/kb/940765/

    Other options may include checking for malware, or saving your data, formatting the drive and reinstalling Vista.

    Even though check disk said there were no problems with your drive it might pay you to get a second opinion about the physical condition of your hard drive.  The hard drive manufacturer will have free diagnostic software that is bootable, or that  may even run from within Windows, that will thoroughly check the condition of your hard drive.

    Checking RAM might be worthwhile too.

    How to Use the Memory Diagnostics Tool in Vista

    http://www.vistax64.com/tutorials/65361-memory-diagnostics-tool.html

    You could try copying PhotoViewer.dll from another similar Vista (Service Pack version) machine and replacing your current version with it.

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  2. Anonymous
    2010-12-28T03:14:35+00:00

    thanks for the info. I have tried running the Restore ... it would run but then error out saying it could not complete the restoration.  I tried running the (SFC.exe) program and it would make it to about 76% and then stop and say it could not complete the file check.  I tried checking it in safe mode and I still have the problem with the photo viewer in safemode as well as running a system restore and file checker. I tried doing the ChkDsk and it said there were no errors on the disk. I also tried making another user and have the same problem on the new user profile as well. So basically I've tried all the options you suggested but nothing has fixed the problem or even located it. Any other suggestions?

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