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Config.Sys missing

Anonymous
2011-01-06T01:47:25+00:00

My Config.Sys file appears to be missing, preventing me from booting up Windows XP Home edition.  I also do not have the original Windows installs CD's.  Any suggestions.  Also, it appears the laptop will not support Windows 7.  Thank You.

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2011-01-06T15:36:03+00:00

    Hi RJCF,

    ·Provide the exact error message or error code you are receiving when trying to boot to the computer?

    Try booting the computer using Last known good configuration, you may refer the below link for the steps:

    How to start your computer by using the Last Known Good Configuration feature in Windows XP:http://support.microsoft.com/kb/307852

    If that does not help, you may have to contact the manufacturer of the computer for support options.

    For further troubleshooting steps, you may refer the below link: How to recover from a corrupted registry that prevents Windows XP from starting: http://support.microsoft.com/kb/307545

    Regards:

    Samhrutha G S - Microsoft Support.

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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