Share via

AMD Catalyst™ Control Center exits to desktop during installation

Anonymous
2011-02-02T15:30:00+00:00

According tohttp://support.amd.com/us/kbarticles/Pages/ATICCCInstallFreezes.aspx

AMD Catalyst™ Control Center exits to desktop during installation 

  • Back

Last Updated12/2/2010 

Article NumberGPU-67 

This article provides recommendations meant to help get the system operating effectively by resolving issues that may have occurred during installation of the AMD Catalyst™ Control Center within a Windows based system

Issue Description:

During installation of the AMD Catalyst Control Center:

  • The driver package seems to have extracted correctly, but after clicking on the “install” button the installation exits to the desktop. AMD Catalyst Control Center does not show to be installed on the system

Technical Details: The system has a version of the Microsoft Visual Studio® 2005 edition installed and any program which attempts to update the Mfc80.dll or Mfc80u.dll file may cause the application to crash. This happens because the updated DLL version and the existing version are incompatible. For example, when installing the AMD Catalyst software suite the application may crash since it is installing an updated Visual® C++ patch which contains the updated DLL file.

Recommendation: If the system has Microsoft Visual Studio 2005 installed, follow the steps below in order to successfully install the AMD Catalyst software:

  1. Install the Microsoft Visual C++ 2005 SP1 redistributable patch
    1. To obtain the patch and / or additional information on the patch, refer to article 961894 on Microsoft's support site
  2. Perfom a clean install of the AMD Catalyst software suite
    1. Download the latest drivers for the graphics card from AMD’s Graphics Drivers & Softwarepage. Refer to Article GPU-56for information on how to use the graphics driver utility
      1. Note! Before getting started, ensure that you know the model of your graphics card. It will come in handy for several steps in the process. Refer to Article GPU-55 for information on how to identify your graphics card
    2. Remove any pre-existing drivers / software for the graphics card. Refer to Article GPU-57for detailed instructions on how to uninstall old drivers
    3. Install the latest drivers for the graphics card. For detailed instructions on how to install the latest graphics drivers, refer to:
      1. Article GPU-33 for a Windows® 7 based system
      2. Article GPU-1 for a Windows Vista® based system
      3. Article GPU-2 for a Windows XP / Windows 2000 based system

<big><big><big>The symptoms above match my problem</big></big></big>,<big> <big>and</big><small> </small></big><big>I  have the visual studio tools installed for microsoft visual studio 2008 installed; when run it reports non compatablity for <big>(</big> I am using a Dell licensed and installed home premium version Windows 7 64 bit run on a I7 Intel Alien ware standalone pc with 12GB ram)</big> <big>which is strange and I Also Have Ms 2008 SQL server installed.</big> <big><big>I also seem to have an earlier version of catalyst loaded on the control panel I can't remove this in windows 7 as it reports the set up was incomplete even when I try to remove the ATI Catalyst in safe mode. </big></big>

The page above has a link which takes me to;

<big><big>http://support.microsoft.com/kb/961894</big></big>

<big><big>You install a product that updates the Mfc80.dll module or the Mfc80u.dll module on the computer from version 8.0.50727.870 to version 8.0.50727.3078. For example, you install Microsoft SQL Server 2008. When you run an application that is built with Microsoft Visual Studio 2005, an access violation occurs in the Mfc80.dll module or in the Mfc80u.dll module. And, the application crashes.</big></big>

<big><big>Note This problem applies to many other applications, including applications that are used on Windows 7.</big></big>

I may need to download MS Viusla studio to resolve this windows 7 issue that AMD is indicating but I am unsure and I am not sure if I can get this FOC.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

  1. Anonymous
    2011-02-03T03:35:46+00:00

    Hi ultraviolet.online,

    It looks you’ve missed installing the fix which is causing the issue. I’d suggest you to download and install the fix from the link below:

    KB961894 – VC++ Post 2005 SP1 Redistributable

    NOTEEnsure to install the appropriate version (32-bit or 64-bit) of the fix corresponding to the version of Windows 7 installed on your computer. Also note that ENU is the English version.


    Gokul - Microsoft Support

    [If this post was helpful, please click the "Vote as Helpful" (green triangle) button. If it helps in resolving your issue, click "Propose As Answer" or "Mark as Answer" button. By proposing/marking a post as Answered, or Helpful you help others find the answer faster.]

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Anonymous
    2011-04-13T18:21:21+00:00

    Been searching for what was wrong with my driver install for about 2 months. This fixed it.: D Life saver

    0 comments No comments