Error - Application has generated an exception that could not be handled in Windows Media Center.

Hi Cabby2,

Did you make any software or hardware changes on your machine prior to this issue?

Let’s follow these methods & check if it helps.

Method 1

You may follow these steps & check if the issue persists.

a. Close Windows Media Center.

b. Click Start > Run, type ‘cmd’ in the open box, right click and select “Run as administrator”.

c. Execute the command regsvr32.exe atl.dll.

d. After executing the command, you need to type ‘cd..’ to navigate to the location C:\Windows. Thereafter, follow these commands:

  C:\WINDOWS\eHome\ehSched /unregServer

  C:\WINDOWS\eHome\ehSched /service

  C:\WINDOWS\eHome\ehRecvr /unregServer

  C:\WINDOWS\eHome\ehRecvr /service

  C:\WINDOWS\eHome\ehRec.exe /unregServer

  C:\WINDOWS\eHome\ehRec.exe /regserver

  C:\WINDOWS\eHome\ehmsas.exe /unregServer

  C:\WINDOWS\eHome\ehmsas.exe /regserver

e. Restart ‘Windows Media Center’.

Method 2

If ‘Method 1’ doesn’t help, you may follow these steps.

a.Go to Add/Remove Programs in Control Panel.

b.Check the box labeled Show updates at the top.

c.Scroll to the bottom of the list of installed programs & remove the most recently installed Media Center updates.

Hope the information helps. Please post back and let us know.

Regards

Debleena S

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Hello Debleena,

I tried Method #1 and it did not work.  Still waiting on response about Method#2

Thanks

Hello Debleena,

I have not made software or hardware changes on my comupter.  At the same time I encountered this issue my itunes had issues as well.  I was able to restore my iTunes but not my Media Center. 

 Method #1 Maybe I am not entering the commands properly under run, but some commands seem not to be valid.  Am I supposed to press enter after each one?

When I tried Method 2,  the last Media Center update was on Sept 2009.  Should I remove this?  I just encountered this issue last week.  Also when I choose to remove it I get a message box that states if I remove it I will remove a long list of Security Updates for Windows, Hotfix for Windows,  Adobe Reader, and Apple Appplication support to name a few.  Is this okay to do without risk of losing important updates and information?

Help! :(

Cabby2

Hi,

For Method #1 from your orginal reply I did go back and press enter after each command and it did nto work

For Method #1 in your previous post it states that I should do the following:

1. Click the Start button , click Control Panel, click Programs, and then click Turn Windows features on or off.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

When I go to my control panel I do not have an option to click programs, I only have to add/remove programs and there is no option to click Turn Windows features off there.

For Method# 2 in your previous post I did what you instructed and that did not work either.

I am ready for your next suggestion. :0)

Hi Cabby2,

For ‘Method 1’in the previous post, you need to press Enter after typing each of the commands.

You may not remove the last update which you installed for Windows Media Center since it installed much before the issue occured.

Let’s follow these methods & check if it helps.

Method 1

You may turn off & on Windows Media Center in Windows Feature & check if the issue persists.

Turn Windows features on or off

Method 2

You may also follow these steps & check if the issue persists.

a. Click Start, type ‘cmd’ in the Start search box, right click and select “Run as administrator”.

b. In the command prompt, navigate to C:\Windows\eHome directory.

c. Type following command:

    mcupdated.exe -MediaCenterRecoveryTask

d.Close the command prompt.

Hope the information helps. Please post back and let us know.

Regards

Debleena S

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.