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Hi Joy,
It seems that Pinnacle Studio Version 9 is not compatible to be used with Windows 7. Refer to the Windows 7 Compatibility Center for information on this.
Windows 7 Compatibility for Pinnacle Studio Plus version 9
Also, check for the technical specifications from the manufacturer website here.
You may try the following and see if it helps.
Uninstall the software completely and try installing it in the Compatibility mode. To install in compatibility mode, follow these steps.
a. Right click on the setup file (setup.exe for the software) and select Properties.
b. Now click on the Compatibility tab and check the box which says Run this program in compatibility mode for.
c. Select Windows XP (Service Pack 3). Click Apply and OK.
d. Now right click the setup file and select Run as Administrator and follow the normal installation procedure. Check to see if you can use the program now.
Refer the below mentioned articles for more information.
Make older programs run in this version of Windows
What is program compatibility?
Regards,
Syed N – Microsoft Support
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