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how do you remove Security Shield

Anonymous
2011-01-15T02:13:08+00:00

Original Title: Security Sheild removal

how do you remove program

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-01-15T02:58:52+00:00

    More information will help us from guessing wrongly, and giving you wrong suggestions in the process.

    Are you talking about a rogue (fake0 program which calls itself  My Security Shield ?

    If yes, use this Remove My Security Shield ( Uninstall Guide ).....

    http://www.bleepingcomputer.com/virus-removal/remove-my-security-shield

    Scroll down to near the end till you see ........

    Automated Removal Instructions for MY Security Shield Using Malwarebytes Anti-Malware.

    Follow the instructions.

    If that is not what you meant, please explain.


    For the benefits of others looking for answers, please mark the suggestion as Answered if it solves your problem.

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  1. Anonymous
    2011-01-15T03:10:41+00:00

    Hi,

    No one program can be relied upon to detect and remove all malware. Added that often easy to

    detect malware is often accompanied by a much harder to detect and remove payload. So its

    better to be overly thorough now than to pay the high price later. Check with these to an extreme

    overkill point and then run the cleanup only when you are very sure the system is clean.

    My Security Shieldis a rogue antivirus, a scam to force you to pay for it while it has no benefits

    at all.

    Remove My Security Shield (Uninstall Guide) <-- read this

    http://www.bleepingcomputer.com/virus-removal/remove-my-security-shield

    These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run 

    them in regular Windows when you can.

    Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone.

    (If Rootkits run UnHackMe)

    Malwarebytes - free

    http://www.malwarebytes.org/

    Run the Microsoft Malicious Removal Tool

    Start - type in Search box -> MRT  find at top of list - Right Click on it - RUN AS ADMIN.

    You should be getting this tool and its updates via Windows Updates - if needed you can download

    it here.

    Download - SAVE - go to where you out it - Right Click on it - RUN AS ADMIN

    (Then run MRT as above.)

    Microsoft Malicious Removal Tool - 32 bit

    http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious Removal Tool - 64 bit

    http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en


    also install Prevx to be sure it is all gone.

    Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security programs.

    This is a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to see

    how to remove. 

    http://www.prevx.com/

    PCmag - Prevx - Editor's Choice

    http://www.pcmag.com/article2/0,2817,2346862,00.asp

    Try the trial version of Hitman Pro :

    Hitman Pro is a second opinion scanner, designed to rescue your computer from malware (viruses,

    trojans, rootkits, etc.) that have infected your computer despite all the security measures you

    have taken (such as anti virus software, firewalls, etc.).

    http://www.surfright.nl/en/hitmanprohttp://www.pcmag.com/article2/0,2817,2346862,00.asp


    Here are some online free scanners to help if needed :

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version

    http://onecare.live.com/site/en-us/center/whatsnew.htm

    Original version

    http://onecare.live.com/site/en-us/default.htm

    http://www.kaspersky.com/virusscanner

    Other Free online scans

    http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1



    Also do these to cleanup general corruption.

    For Vista :

    Try these to clear corruption and repair/replace damaged/missing system files.

    Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

    Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

    sfc /scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

    generates in Windows Vista cbs.log

    http://support.microsoft.com/kb/928228

    Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

    How to Run Check Disk at Startup in Vista

    http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html


    For Windows 7 :

    Try these to clear corruption and repair/replace damaged/missing system files.

    Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

    Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

    sfc /scannow

    How to Repair Windows 7 System Files with System File Checker

    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    Then run checkdisk (chkdsk).

    How to Run Disk Check in Windows 7

    http://www.sevenforums.com/tutorials/433-disk-check.html


    If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/

    Hope this helps.


    Rob Brown - Microsoft MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

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2 additional answers

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  1. Anonymous
    2011-05-10T03:27:39+00:00

    Hi,

    If you have one of the malware types in my reply above please use the methods in

    the Uninstall Guide and then ALL the rest of the methods listed.

    If the malware is something different, these can morph and change, then please start

    a new thread and provide all the information we need to help us to help you. We can

    definitely help however we need as much accurate information on system, Windows,

    and the malware that you can provide.

    How to ask a question

    http://support.microsoft.com/kb/555375

    Hope this helps.

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  2. Anonymous
    2011-05-10T01:13:56+00:00

    I'm no techo, and simply used the systems restore point, after trying many of the other suggestions and failing to succeed!

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