Gokul,
I ran windbg dump and narrowed down the problem to a process:WLXVideoAcquir, and Want to know if this helps to narrow down the specific issue here, since this is happening regardless of the program I use when I connect the Sony DCR-TRV50 using 1394 ilink
cable. When I connect the camera I get the following options:
1)Windows Live Photo
2)Capture Video
3)Capture and Edit Video using ULEAD VIDEO STUDIO
3)Start encoding using windows media encoder
So I have tried each one hoping that this was a program related issue, but this does not seem to be the case here. Can you help me identify what might be the resolution here based on the debugging information? I will be looking to debug the full dump file
in the meantime, and appreciate your help!
Loading Dump File [C:\Users\slymaster\Desktop\123109-20311-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols;SRV\*C:\symbols\*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff80002e0d000 PsLoadedModuleList = 0xfffff8000304ae50
Debug session time: Thu Dec 31 22:22:28.152 2009 (GMT-5)
System Uptime: 0 days 0:02:10.198
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1, {75602dd9, 0, ffff, fffff88007d8aca0}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Followup: MachineOwner
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them. A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 0000000075602dd9, address of system function (system call)
Arg2: 0000000000000000, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 000000000000ffff, Thread->KernelApcDisable
Arg4: fffff88007d8aca0, Previous KernelApcDisable
Debugging Details:
FAULTING_IP:
+0
00000000`75602dd9 ?? ???
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1
PROCESS_NAME: WLXVideoAcquir
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002e7e469 to fffff80002e7ef00
STACK_TEXT:
fffff88007d8aa68 fffff80002e7e469 : 0000000000000001 0000000075602dd9 0000000000000000 000000000000ffff : nt!KeBugCheckEx
fffff88007d8aa70 fffff80002e7e3a0 : fffffa8007f74060 00000000001fe0b8 fffff88007d8abc8 0000000000000000 : nt!KiBugCheckDispatch+0x69
fffff88007d8abb0 0000000075602dd9 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceExit+0x245
00000000001fe9c8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x75602dd9
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiSystemServiceExit+245
fffff800`02e7e3a0 4883ec50 sub rsp,50h
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiSystemServiceExit+245
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
FAILURE_BUCKET_ID: X64_0x1_nt!KiSystemServiceExit+245
BUCKET_ID: X64_0x1_nt!KiSystemServiceExit+245
Followup: MachineOwner
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