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Intel Graphics Kernel Mode Driver causing Windows to resume slowly

Anonymous
2011-05-17T00:29:49+00:00

Log Name:      Microsoft-Windows-Diagnostics-Performance/Operational

Source:        Microsoft-Windows-Diagnostics-Performance

Date:          5/15/2011 10:28:08 AM

Event ID:      351

Task Category: Standby Performance Monitoring

Level:         Error

Keywords:      Event Log

User:          LOCAL SERVICE

Computer:      Owner-PC

Description:

This driver responded slower than expected to the resume request while servicing this device:

Driver File Name : \Driver\usbccgp

Driver Friendly Name : USB Common Class Generic Parent Driver

Driver Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)

Driver Total Time : 4142ms

Driver Degradation Time : 1593ms

Incident Time (UTC) : 5/15/2011 3:18:14 PM

Device Name : USB\VID_03F0&PID_5511&MI_02\6&3b4783ad&3&0002

Device Friendly Name : Deskjet F300 series (DOT4USB)

Device Total Time : 6141ms

Device Degradation Time : 1585ms

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{cfc18ec0-96b1-4eba-961b-622caee05b0a}" />

<EventID>351</EventID>

<Version>1</Version>

<Level>2</Level>

<Task>4003</Task>

<Opcode>35</Opcode>

<Keywords>0x8000000000010000</Keywords>

<TimeCreated SystemTime="2011-05-15T14:28:08.191Z" />

<EventRecordID>2236</EventRecordID>

<Correlation ActivityID="{00000000-06C8-0000-30BC-C1BA6603CC01}" />

<Execution ProcessID="1984" ThreadID="3720" />

<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>

<Computer>Owner-PC</Computer>

<Security UserID="S-1-5-19" />

</System>

<EventData>

<Data Name="StartTime">2011-05-15T15:18:14.212Z</Data>

<Data Name="NameLength">16</Data>

<Data Name="Name">\Driver\usbccgp</Data>

<Data Name="FriendlyNameLength">39</Data>

<Data Name="FriendlyName">USB Common Class Generic Parent Driver</Data>

<Data Name="VersionLength">42</Data>

<Data Name="Version">6.0.6001.18000 (longhorn_rtm.080118-1840)</Data>

<Data Name="TotalTime">4142</Data>

<Data Name="DegradationTime">1593</Data>

<Data Name="PathLength">40</Data>

<Data Name="Path">C:\Windows\system32\DRIVERS\usbccgp.sys</Data>

<Data Name="ProductNameLength">37</Data>

<Data Name="ProductName">Microsoft® Windows® Operating System</Data>

<Data Name="CompanyNameLength">22</Data>

<Data Name="CompanyName">Microsoft Corporation</Data>

<Data Name="DeviceNameLength">46</Data>

<Data Name="DeviceName">USB\VID_03F0&PID_5511&MI_02\6&3b4783ad&3&0002</Data>

<Data Name="DeviceFriendlyNameLength">30</Data>

<Data Name="DeviceFriendlyName">Deskjet F300 series (DOT4USB)</Data>

<Data Name="DeviceTotalTime">6141</Data>

<Data Name="DeviceDegradationTime">1585</Data>

</EventData>

</Event>

Is there a fix for the above or is it something that could/should be deleted?

Thank you...

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
  1. Anonymous
    2011-05-17T17:45:30+00:00

    Hi judyNJ,

    Did you make any software or hardware changes on your computer prior to this issue?

    Let’s follow these methods and check if it helps.

    Method 1

    You may run the “Fix it” tool from this link & check if it helps.

    Hardware devices are not working or are not detected in Windows

    Method 2

    You may configure the computer in clean boot and check if the issue persists. It will start Windows Vista by using a minimal set of drivers and startup programs and helps to eliminate software conflicts.

    The following link has steps showing how to perform clean boot: http://support.microsoft.com/kb/929135

    Note: Please ensure that the computer is set to start as usual by following the step 7 from the article: How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows7: http://support.microsoft.com/kb/929135

    Hope the information helps.

    Please post back and let us know.

    1 person found this answer helpful.
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  1. Anonymous
    2011-05-17T19:45:31+00:00

    This log entry is for a HP Deskjet Printer. It's not unusual for printers to take some time to wake up.

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