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Windows 7 recovery virus?

Anonymous
2011-05-19T23:05:06+00:00

laptop was struck by a windows 7 recovery program and ate my documents/ favorites menu and other files.  I restored the computer to a previous date but none of the files are accessible.   What happened and how can I repair my system?

Windows for home | Previous Windows versions | Recovery and backup

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Anonymous
2011-05-20T07:06:52+00:00

Hi,

Windows Recovery is a rogue antivirus, a scam to force you to pay it while it has no benefits at all.

Remove Windows Recovery (Uninstall Guide<-- read this link for methods to totally remove the malware.http://www.bleepingcomputer.com/virus-removal/remove-windows-recovery

These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run 

them in regular Windows when you can.

Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone. (If Rootkits run UnHackMe)

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Malwarebytes - free

http://www.malwarebytes.org/products/malwarebytes_free

Run the Microsoft Malicious Removal Tool

Start - type in Search box -> MRT  find at top of list - Right Click on it - RUN AS ADMIN.

You should be getting this tool and its updates via Windows Updates - if needed you can download it here.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

(Then run MRT as above.)

Microsoft Malicious Removal Tool - 32 bit

http://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

Microsoft Malicious Removal Tool - 64 bit

http://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

also install Prevx to be sure it is all gone.

Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN

Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security programs.

This is a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to

see how to remove. 

http://www.prevx.com/   <-- information

http://info.prevx.com/downloadcsi.asp  <-- download

PCmag - Prevx - Editor's Choice

http://www.pcmag.com/article2/0,2817,2346862,00.asp

Try the trial version of Hitman Pro :

Hitman Pro is a second opinion scanner, designed to rescue your computer from malware (viruses,

trojans, rootkits, etc.) that have infected your computer despite all the security measures you have

taken (such as anti virus software, firewalls, etc.).

http://www.surfright.nl/en/hitmanpro


If needed here are some online free scanners to help

http://www.eset.com/onlinescan/


Original version is now replaced by the Microsoft Safety Scanner

http://onecare.live.com/site/en-us/default.htm

Microsoft Safety Scanner

http://www.microsoft.com/security/scanner/en-us/default.aspx


http://www.kaspersky.com/virusscanner

Other Free online scans

http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1


Try these to clear corruption and repair/replace damaged/missing system files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html


If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)

http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/a8f665f0-c793-441a-a5b9-54b7e1e7a5a4/

======================================

If needed :

How to Do a Repair Install to Fix Windows 7

http://www.sevenforums.com/tutorials/3413-repair-install.html

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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