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How do I get rid of a pop-up which keeps appearing?
The following pop-up keeps appearing on my Dell laptop and whatever answer I give makes no difference:
My Dell Downloads - Some of the factory-installed software on your system is also available from My Dell Downloads web site. You can download copies to reinstall most of the factory-installed software on your computer. Please choose one of the following:
- Visit My Dell Downloads site now (recommended)
- Remind me later
- Do not remind me
Dell DataSafe Local Backup appears at the bottom of the pop-up together with a clickable OK button.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
According to this forum post, you need to uninstall it:
Go to Control Panel, then to Programs, then to Uninstall a Program. Look for the Dell Datasafe programs. Uninstall them. The popup will go away.
http://en.community.dell.com/support-forums/virus-spyware/f/3521/t/19374460.aspx
In that same thread, a Microsoft MVP strongly recommends you do not uninstall it, but instead, resolve the issues presented by the 'My Dell Downloads' pop up
OK, that works, thanks very much. i agree with other comments in the thread about this glitch. Dealing with the issues raised in the pop-up appeared to make no difference.
I tried this suggestion, but none of the possible entries I unchecked made any difference.
To explain further, the pop-up appears between about 90 seconds and 2 minutes after I sign in. If I try the'Remind me later' or 'Don't remind me' options, the pop-up goes down off the screen, but comes back up again within about 10-60 seconds. I also visited the Downloads site and downloaded some of the software. This also made no difference.
Click Start, type: msconfig
Hit Enter on your keyboard
Go to the Start up tab
Uncheck any of the related entries.
Click Apply and OK to confirm changes
Restart when prompted.
