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I am unable to download anything from my web browser.

Anonymous
2011-04-19T15:43:32+00:00

original title: Downloading error

Hi everybody, I need some help!! There's something wrong with my computer. I cannot download anything from any of my web browsers. It let me start downloading and save, but when I try to open it, it says: "File is corrupt, cannot be opened". So I bought Norton, and Uniblue Registry booster, and nothing worked. Any ideas?? Thank you very much.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-04-19T17:09:36+00:00

    Hi

    In general the more there is software that intertwines with the TCP/IP stack the more there is a chance that something will be corrupted.

    Thus the Norton, Registry booster or ant other Network related "Magics" can be part of the problem rather than the remedies.\

    Try this process.

    Check carefully the computer for Viruses and Malwares.

    If needed clean it up.

    Then do, WinSock and TCP/IP Refresh.

    Type Cmd in the Start Search text box.

    Press Ctrl-Shift-Enter keyboard shortcut to run a  Command Prompt as an Administrator.  Allow elevation.

    Type netsh winsock reset in the Command Prompt , and then press the Enter key.

    Do the same process for refreshing the TCP/IP just replace the typed command with.

    netsh interface ipv4 reset  press Enter

    netsh interface ipv6 reset  press Enter

    ipconfig /flushdns  press Enter

    Restart your Computer.

    Still a problem?

    Check the Router's support, and make sure that your using the latest firmware for the Router.

    Check the Computer's manufacturer support site and make sure that you are using the latest Drivers.

    If the support site has newer version of Drivers and the current installed Drivers claim to be the most updated Drivers use this method.

    Download the Drivers and unpack them to a folder of your choice.

    In the Device manger, right click on the adapter.

    Click on Update Drivers, and choose the Browse my computer for drivers,

    Choose let me pick from a list, Click on  Have a Disk and point to the folder with the Drivers.

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  2. Anonymous
    2015-07-25T04:09:47+00:00

    Thank u so much... I was stuck at a point where I was not able to download anything ... Thought it was the Webcake software but after following the above commands till ipconfig/ flushdns and restarting the computer...I was able to download everything.

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  3. Anonymous
    2017-02-10T07:33:34+00:00

    do i need to restart my computer after each command every time?

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  4. Anonymous
    2011-04-19T23:09:30+00:00

    HI!!

    Thank you very much for your help, but it didnt work. I did everything up to restarting the computer. Then when I try to update, I have the same error, not even windows updates Im able to do. So, I wasnt able to update the drivers. Any other idea?? Thanks!!!

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