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unable to find compatible SRS audio device error

Anonymous
2011-04-08T14:25:18+00:00

Ever since I installed Windows7 on my laptop, I have received the error "Unable to find compatible SRS audio device" on start up. I have checked "device manager" and all audio devices appear to be working normally. I have re-installed Windows7 and I still have the same problem. When I play music, I get static on my speakers. When I use a trial subscription to an SRS audio product for purchase, the problem goes away. I'd like to fix this problem without paying for one of SRS's products.

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2011-04-08T15:15:27+00:00

    Uninstall the driver, restart the system. The try installing the same Windows Vista driver using Windows Troubleshooting. right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver via Run as administrator.

    Resources:

    http://www.microsoft.com/windows/compatibility/windows-7/en-us/Default.aspx?type=Hardware

    http://windows.microsoft.com/en-US/windows7/Tips-for-fixing-common-sound-problems

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  1. Anonymous
    2015-08-14T00:52:09+00:00

    Click the windows tab in the bottom left and type in msconfig

    then click services and enable all

    apple that and click okay and restart ur computer

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