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Windows Module Installer - WIndowsWcpOtherFailure3

Anonymous
2011-05-07T21:57:57+00:00

My computer recently started having this issue when Norton Detected High CPU Usage by Windows Problem Reporting. I looked it up, and this was the issue at hand:

Product

Windows Modules Installer

Problem

WindowsWcpOtherFailure3

Date

5/7/2011 9:15 AM

Status

Not Reported

Problem signature

Problem Event Name: WindowsWcpOtherFailure3

OsVersion:       6.0.6002

File:    base\wcp\sil\merged\ntu\ntsystem.cpp

Function:          Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile

Line:   1849

Status:               c0000034

StackHash:      0xeed4c304

OS Version:      6.0.6002.2.2.0.768.3

Locale ID:        4105

Files that help describe the problem

pending.xml

poqexec.log

Cbs.log

Cbs.persist.log

SCM.EVM

FilterList.log

memory.hdmp

minidump.mdmp

On the start uo screen it still states: Configuring Updates Stage 3 of 3 and on Shut down: Configuring Updates. It is taking up a lot of my free space to run other programs on the Windows Problem Reporting.

I have tried the following solutions posted on this site:

  1. Selective Start Up

  2. Micosoft Fix It #50202 Reset Indows Update Component

  3. Turning the "Windows Installer" on through Services.

  4. Downloading Windows Update Agent.

  5. Command Prompt.

Can anyone help me here?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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2 answers

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  1. Anonymous
    2011-05-08T16:49:12+00:00

    Hi,

    ·         Do you get error when you are trying to install?

    The issue is a Windows Installer error or an error when trying to install a program I would suggest you to follow the steps in the article below:

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;975484

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  2. Anonymous
    2011-05-09T05:19:30+00:00

    I have neither Windows 7 or Windows 2008. i am running Vista x86 bit

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