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ERROR_SHARING_VIOLATION(0x80070020)

Anonymous
2011-04-29T16:00:31+00:00

Windows 7 SP1 32-bit does not configure.  Installation takes place successfuly, automatic re-start occurs successfully, but "Configuration of Service Pack" only reaches 15% before my computer automatically reverts to its pre-SP1 state.  I have attempted installation with and without ant-virus software running and have made sure that no other programs are running, all without success.  What next?

Windows for home | Previous Windows versions | Licensing and activation

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Anonymous
2011-04-30T08:22:30+00:00

I don't know how much of this is necessary, but doing all of it worked for me.

If you try to install SP1, it will do the install, reset, & fail to update the registry. It then automatically reverts to the previous setup, uninstalling the SP.

The error code returned will lead you to an article on the MS site, & a download for a file, hotfix for windows (KB947821) with a similar filename to the SP (I don't know the actual filename, as I renamed it "run 1st" so I'd know). MS will tell you that the problem is known, & is due to a problem in the store, used to hold temp files, or something.

If you execute this then run SP1, it still may not work. I got an error:

ERROR_SHARING_VIOLATION(0X80070020).

MS themselves don't have an answer to this, other than it may help to disable your antivirus (it didn't). After much digging, I found the following advice. This worked for me, though I don't know which combination, I just did it all to make sure.

Go to:

Control Panel>Programs & Features>Windows Features

Uninstall MS .NET 3.5.1

Back in Programs & features:

uninstall Avast (I assume this is also necessary for other AVs. Disabling it didn't work for me).

Disable Windows Firewall.

Disable Windows Defender.

Install hotfix.

Install service pack.

Reinstall .Net, AV & enable firewall & defender.

Halelujah!!

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Anonymous
2011-04-30T07:48:58+00:00

Hi,

I would suggest you to follow the below link for the error code.

You receive error 0x80070020 when you use the Windows Update Web site or the Microsoft Update Web site to install updates

 http://support.microsoft.com/kb/883825

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  1. Anonymous
    2011-04-30T16:56:03+00:00

    Elements of this abswer proved successful.  I downloaded and ran Hotfix for Windows KB947821, then disabled everything I could including antivirus and installed SP1.  The first attempt was unsuccessful, but, much to my astonishment, a second attempt succeeded. KB947821 is called a troubleshooter and does not appear to do much, but seemingly something was fixed in the background.

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  2. Anonymous
    2011-04-30T16:44:24+00:00

    This link refers to Windows XP and Vista.  I am running Windows 7.

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  3. Anonymous
    2011-04-30T08:48:06+00:00

    LincsP,

    The most reliable and quickest way to install Windows 7 SP1 is to install manually

    Try the SP1 Download:

    http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

    For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe 537.8MB

    For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe 903.2MB

    Download, *save*, and install the Service Pack with no security software (antivirus/security suite) installed, disconnect from Internet, disable the fire-wall & close all non-essential process in the task manager.

    ~

    Steps to take before installing Windows 7 Service Pack 1

    How to increase your chances of installing Service Pack 1 successfully.

    http://www.pagestart.com/win7sp1steps021611.html>

    Free unlimited installation and compatibility support is available for issues related to Windows 7 Service Packs. Availability of chat, phone or e-mail support differs depending on your geographic location. Some issues may require more advanced support for which there may be a charge: https://support.microsoft.com/oas/default.aspx?&gprid=14496&&st=1&wfxredirect=1&sd=gn>

    Troubleshoot problems installing a service pack for Windows 7

    <http://windows.microsoft.com/troubleshootwindows7sp1>

    How to uninstall Windows 7 Service Pack 1

    http://windows.microsoft.com/en-US/windows7/uninstall-sp1>

    ~

    Let us know how it works ºut

    04/30/1101:45:57 am

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