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When trying to upload My Picture files to Shutterfly I get message that files don't exist.

Anonymous
2011-04-21T17:52:42+00:00

I've check files and all are jpeg files. What did I do wrong? I'm at wits end.

I'm using WindowsXP and haven't had this problem before March 2011, but now I do. File names for pictures are short and contain no goofy characters.

Windows for home | Previous Windows versions | Music, photos, and video

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  1. Anonymous
    2011-04-22T16:38:34+00:00

    After copying the photos to the folder on your desktop

    can you view them full screen in Windows Picture and

    Fax Viewer? If_Yes_you may need to adjust your security

    settings. Maybe your firewall is blocking access from the

    Shutterfly site.

    1 person found this answer helpful.
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  1. Anonymous
    2011-04-22T14:46:33+00:00

    As an experiment...try copying a few photos to a new folder

    on your desktop...then navigate to that folder from Shutterfly

    and see if they will upload.

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  1. Anonymous
    2011-04-22T15:37:55+00:00

    Tried doing just that, and still says 'files don't exist'.

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  2. Anonymous
    2011-04-22T13:37:36+00:00

    I have and Shutterfly says the problem is with operating system for all jpeg files don't exist.

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  3. Anonymous
    2011-04-22T13:21:30+00:00

    Why aren't you asking Shutterfly support?

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