Hi,
- Can you use the microphone with other messengers?
You can try the following methods:
Method 1:
Run the Audio recording troubleshooter and check the status:
Method 2:
Check the recording settings:
a) Click on 'Start' then 'Control Panel'
b) Click on 'Hardware and Sounds' in the Control Panel, and Click the ‘Sound’ icon.
c) Under ‘Recording’ select the device.
d) If unable to view all devices, right click in the window and select ‘Show disabled device’ and ‘Show disconnected device’
Method 3:
You can download and install the drivers for your device from Windows automatic update or from Device manager.
http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly