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need to install a highspeed universal usb host controler for my hi-speed devices

Anonymous
2011-04-11T19:14:47+00:00

i keep seeing a warning that  (my device could perform faster fi it was conected to hi speed U.S.B ?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-04-20T11:50:51+00:00

    If you are seeing a message like this:

    This USB device can perform faster if you connect it to a Hi-Speed USB 2.0 port.

    For a list of available ports, click here.

    It is an informational message and not an error message.

    You can see if you can actually fix it, or you may decide to just disable messages from your USB device and never see the message again.  If you disable the USB reporting mechanism, you will not see any other messages from the USB devices either. 

    Disabling the reporting mechanism counts as "fixing" to some folks, but not to me.

    It would make more sense to actually fix it instead of just disabling the reporting mechanism.

    Let's see what you have right now:

    Open Device Manager, by clicking Start, Run and in the box enter:

    %SystemRoot%\system32\devmgmt.msc

    Click OK.

    Do you see any red Xs or yellow ?s in the list of devices and if so, in what sections?

    Now expand the Universal Serial Bus controllers section and look for the words:

    Enhanced Host Controller or Enhanced PCI to USB Host Controller

    Here is an example screen shot of what to look for in your Device Manager:

    http://img43.imageshack.us/img43/2466/devicemanagerenhanced.png

    Do you see the word Enhanced in any sections under the Universal Serial Bus controllers section?

    If you do not see the word Enhanced, you probably just need to update your USB device drivers.  Until you do, you will continue to see the annoying reminder message.

    If you would like another set of eyeballs on your information to see what you have, do this:

    Click Start, Run and in the box enter:

    msinfo32

    Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.

    For USB port information, expand the Components section, click USB, click Edit, Select All, Copy and then past he information back here.

    There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.

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  1. Anonymous
    2011-05-28T10:29:23+00:00

    Well buddy, I am going to stay out of this one since you are running Vista SP2 and this is an XP forum.

    If the MS Answers forums would prompt for some system information when a new questions is asked, we would not all have wasted our time here.

    Hopefully somebody else will be able to help you out.

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  2. Anonymous
    2011-05-28T02:42:34+00:00

    I've been having this problem off and on and it's driving me nuts!  Sometimes my USB is high speed, sometimes it's not.  What the heck?

    OS Name    Microsoft® Windows Vista™ Home Premium

    Version    6.0.6002 Service Pack 2 Build 6002

    Other OS Description     Not Available

    OS Manufacturer    Microsoft Corporation

    System Name   

    System Manufacturer    ACER

    System Model    Aspire M5630

    System Type    X86-based PC

    Processor    Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz, 2394 Mhz, 4 Core(s), 4 Logical Processor(s)

    BIOS Version/Date    American Megatrends Inc. R01-A3, 8/28/2007

    SMBIOS Version    2.5

    Windows Directory    C:\Windows

    System Directory    C:\Windows\system32

    Boot Device    \Device\HarddiskVolume2

    Locale    United States

    Hardware Abstraction Layer    Version = "6.0.6002.18005"

    User Name   

    Time Zone    Eastern Daylight Time

    Installed Physical Memory (RAM)    2.00 GB

    Total Physical Memory    2.00 GB

    Available Physical Memory    863 MB

    Total Virtual Memory    4.24 GB

    Available Virtual Memory    2.87 GB

    Page File Space    2.29 GB

    Page File    C:\pagefile.sys

    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8    PCI\VEN_8086&DEV_27C8&SUBSYS_26511019&REV_01\3&11583659&0&E8

    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9    PCI\VEN_8086&DEV_27C9&SUBSYS_26511019&REV_01\3&11583659&0&E9

    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA    PCI\VEN_8086&DEV_27CA&SUBSYS_26511019&REV_01\3&11583659&0&EA

    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB    PCI\VEN_8086&DEV_27CB&SUBSYS_26511019&REV_01\3&11583659&0&EB

    Can anyone help me fix this?  I'm trying to back up my hard drive because it's full of pics of my daughter but it takes days to back up 20 gigs....which doesn't make sense.  And it happens to any device I attach to the computer.

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  3. Anonymous
    2011-04-20T11:13:37+00:00

    Hi,

    1. Which device have you connected to the USB port?

    2. Does this happen with some particular device?

    3. Did you try connecting the same device to some other USB port?

    4. How long have you been facing this issue?

    5. Did you make any recent hardware or software changes on your computer prior to this issue?

    Please answer the above questions which might help us in assisting you better. However, you may refer the below articles which might help you.

    Universal Serial Bus 2.0 support in Windows XPhttp://support.microsoft.com/kb/312370

    How to turn off the "Hi-speed USB device plugged into non-hi-speed USB hub" warning message

    http://support.microsoft.com/kb/835967

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