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google is not working on my laptop, how can i get it working

Anonymous
2011-02-28T23:26:04+00:00

all other websites are working except google and troubleshoot says its not responding, how do i fix this.

Windows for home | Previous Windows versions | Internet and connectivity

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  1. Anonymous
    2011-03-03T10:28:47+00:00

    Hi,

    No I made no changes to my software or hardware that I am aware of.

    Hi

    Yes I am getting an error message stating that my computer appears to be correctly configured but the device or resource (www.google.com) is not responding.

    Before last week I had no issues useing google.

    No Im not able to open google on another browser. I am currently useing internet explorer.

    I am not useing any virus software.

    300+ people found this answer helpful.
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  2. Anonymous
    2011-03-01T15:23:43+00:00

    Hi,

    1. Do you make any recent changes hardware or software on your system prior to this issue?
    2. Are you getting any error message?
    3. Were you able to work in google without any issues earlier?
    4. Were you able to open google website in any other web browser?
    5. Which web browser are you using?
    6. Which anti virus software are you using in your system?

    Method 1: If Internet explorer try the steps suggested from the below link

    Disable all add-ons:

    http://windows.microsoft.com/en-US/windows7/Tips-for-solving-problems-with-Internet-Explorer

    Method 2: Try adding www.google.com to trusted sites and check if it helps:

    http://windows.microsoft.com/en-us/Windows7/Security-zones-adding-or-removing-websites

    Method 3: I would also suggest you to run 'Fix it' from the below KB article:

    http://support.microsoft.com/kb/956196

    Hope this information is helpful.

    Thanks and Regards,

    Savan – Microsoft Support

    30+ people found this answer helpful.
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  3. Anonymous
    2012-02-13T14:47:08+00:00

    Hello,

    I am also facing the same issue. I have three laptops on WIFI connection. Two laptops are working fine except One.

    The one laptop which is not responding on google.com has

    - Windows 7 operating system

    • Browsers - Internet explorer & Firefox - None of these browsers are responding with google.com
    • Google news, gmail.com are working fine but google web, image, search etc are not responding (displays an error "Internet Explorer cannot display the Webpage"
    • Yes, Google was working fine without any issue two days back
    • I didnot make any changes to my laptop settings or hardwares 
    • My antivirus is Symantec Endpoint Protection. It is an updated version.

    -  I did followed all methods that Vinod has suggested, still google.com is not responding.

    Any help will be greatly appreciated

    Thank you

    30+ people found this answer helpful.
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  4. Anonymous
    2011-03-16T11:57:26+00:00

    Hello deirdekennedy,

    Have you tried the steps that Vinod recommended?

    Are you now able to get online at www.google.com?

    Please give an update.

    Thanks,

    Marilyn

    10+ people found this answer helpful.
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  5. Anonymous
    2015-07-11T04:37:43+00:00

    My Google is not working on my Dell LapTop. Everything else seems to be working ok. I have never had a moments problem wiath smy google acct. I received a call last night from a female that said she could call me back at 6:oopm 7/10/15 about my google problem>Never called ******@gmail.com

    10+ people found this answer helpful.
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