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VuPoint Portable Scanner

Anonymous
2011-03-10T15:03:39+00:00

My system does not recognize the VuPoint "Magic Wand" portable scanner when connected to the USB port.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2011-03-17T12:35:49+00:00

    Jennifer

    Try running this Fix It Tool when your scanner is connected to your computer.

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  1. Anonymous
    2011-03-17T19:53:32+00:00

    Jennifer has it worked fine from the start or have you always had some issues with connectivity?

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  1. Anonymous
    2011-03-17T20:29:22+00:00

    I have always had this issue with it.  You should also know that I returned the first wand and replaced with another, in case the problem was the unit, so this is the second one I've tried.  I've taken it down to the store, and they can access the images on it just fine.

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  2. Anonymous
    2011-03-11T21:35:17+00:00

    The website does not have a driver for the ST415 "Magic Wand."  My computer will intermittently recognize the hardware, but the connection , when it is recognized, goes away.  I'm operating Windows XP (Service Pak 3).  I've checked the USB ports and they work fine with other hardware.

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  3. Anonymous
    2011-03-10T15:12:16+00:00
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