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How do i fix error Pure Networks Platform Service has encountered a problem and needs to close. We are sorry for the inconvenience.

Anonymous
2011-04-06T02:32:00+00:00

Every time my computer loads i get this darn error. Pure Networks Platform Service has encountered a problem and needs to close.  We are sorry for the inconvenience. I also get a pop up nmsrvc.exe Application Error. The instruction as "0x66f23ff0" referenced memory at "0x00000000". The memory could not "read" PLEASE HELP!

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2011-04-07T02:14:43+00:00

    Hi heat110,

    • What's the make and model of the router that you are using?
    • Do you have "Network Magic" software installed on your computer?

    Method 1: As a first step, try to restart the Pure Networks Platform service on your computer.

    Follow these steps to do the same:

    a. Click Start. Click Run. Type in Services.msc and press Enter.

    b. In the Services window, locate Pure Networks Platform service.

    c. Right click on the service and click Restart.

    d. Restart the computer and check if you have got rid of the error message.

    Method 2: Uninstall the Network Magic software and then re-install the software by downloading from the manufacturer's site if required.

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  1. Anonymous
    2014-02-24T23:37:13+00:00

    None of this works, don't bother.  I've searched and this remains a problem.

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