Hi,
1. Since when are you facing this issue?
2. Have you made any changes prior to this issue?
I suggest you to try the following steps and check if it helps.
Step 1: Try to boot to safe mode and try to go to power option and check if it helps.
How to boot to safe mode in Windows 7: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
Step 2: Try a clean boot and check if it helps.
How to troubleshoot problems using clean boot in Windows 7: http://support.microsoft.com/kb/929135
Note: Ensure that the computer is reset as usual using the step 7 in the above article.
Hope it helps!