This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I am trying to run a program "VATSPY" on a Window 7 Pro x64bit OS. It is a simple Air Traffic COntrol map for VATSIM flying on Microsoft Flight Sim.
However I am having this error occur on start up "Can not find a Suitable Pixel Format" it has previously worked on this machine and has only stopped working after a recent windows update. Restoring and rolling back the update did not work.
Below is a screen and error report, any imput would be greatly appreciated.
[IMG]http://i923.photobucket.com/albums/ad75/mattchewau/Capture.jpg[/IMG]
http://i923.photobucket.com/albums/ad75/mattchewau/Capture.jpg
Version=1
EventType=CLR20r3
EventTime=129538217407470262
ReportType=2
Consent=1
UploadTime=129538217409492267
ReportIdentifier=c710a2d6-a245-11e0-ac2d-6cf0490d6b67
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=vatspy.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.3719.41261
Sig[2].Name=Problem Signature 03
Sig[2].Value=4b95c6aa
Sig[3].Name=Problem Signature 04
Sig[3].Value=VATSpy
Sig[4].Name=Problem Signature 05
Sig[4].Value=1.0.3719.41261
Sig[5].Name=Problem Signature 06
Sig[5].Value=4b95c6aa
Sig[6].Name=Problem Signature 07
Sig[6].Value=c3
Sig[7].Name=Problem Signature 08
Sig[7].Value=c
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.IO.FileNotFoundException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
UI[2]=C:\Program Files (x86)\VATSpy\VATSpy.exe
UI[3]=VATSpy has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\VATSpy\VATSpy.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[8]=C:\Windows\system32\RPCRT4.dll
LoadedModule[9]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[10]=C:\Windows\system32\GDI32.dll
LoadedModule[11]=C:\Windows\system32\USER32.dll
LoadedModule[12]=C:\Windows\system32\LPK.dll
LoadedModule[13]=C:\Windows\system32\USP10.dll
LoadedModule[14]=C:\Windows\system32\IMM32.DLL
LoadedModule[15]=C:\Windows\system32\MSCTF.dll
LoadedModule[16]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll
LoadedModule[17]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_88dce9872fb18caf\MSVCR80.dll
LoadedModule[18]=C:\Windows\system32\shell32.dll
LoadedModule[19]=C:\Windows\system32\ole32.dll
LoadedModule[20]=C:\Windows\system32\profapi.dll
LoadedModule[21]=C:\Windows\assembly\NativeImages_v2.0.50727_64\mscorlib\b654f93b365c4463014d8b41152efd54\mscorlib.ni.dll
LoadedModule[22]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[23]=C:\Windows\system32\uxtheme.dll
LoadedModule[24]=C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorjit.dll
LoadedModule[25]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System\99a6933ae74c0ab8a886bd6c38164b02\System.ni.dll
LoadedModule[26]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Configuration\7343284f67e3c15289594d979bd6be05\System.Configuration.ni.dll
LoadedModule[27]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Xml\a413318043a6d2cf335510930906ba86\System.Xml.ni.dll
LoadedModule[28]=C:\Windows\system32\rasapi32.dll
LoadedModule[29]=C:\Windows\system32\rasman.dll
LoadedModule[30]=C:\Windows\system32\WS2_32.dll
LoadedModule[31]=C:\Windows\system32\NSI.dll
LoadedModule[32]=C:\Windows\system32\rtutils.dll
LoadedModule[33]=C:\Windows\system32\mswsock.dll
LoadedModule[34]=C:\Windows\System32\wshtcpip.dll
LoadedModule[35]=C:\Windows\System32\wship6.dll
LoadedModule[36]=C:\Windows\system32\winhttp.dll
LoadedModule[37]=C:\Windows\system32\webio.dll
LoadedModule[38]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[39]=C:\Windows\system32\WINNSI.DLL
LoadedModule[40]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[41]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[42]=C:\Windows\system32\SspiCli.dll
LoadedModule[43]=C:\Windows\system32\credssp.dll
LoadedModule[44]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[45]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Drawing\a2a7565bc69f3bc0adf70215025aad4a\System.Drawing.ni.dll
LoadedModule[46]=C:\Windows\assembly\NativeImages_v2.0.50727_64\System.Windows.Forms\23da8c6665d17e291129a01294e90958\System.Windows.Forms.ni.dll
LoadedModule[47]=C:\Windows\system32\shfolder.dll
LoadedModule[48]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[49]=C:\Windows\system32\rsaenh.dll
LoadedModule[50]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[51]=C:\Windows\system32\apphelp.dll
LoadedModule[52]=C:\Windows\system32\VERSION.dll
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=VATSpy
AppPath=C:\Program Files (x86)\VATSpy\VATSpy.exe
ReportDescription=Stopped working
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Thank you
However i fixed via running the cmd prompt and running The sfc /scannow command (System File Checker) scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed, or damaged versions with the correct versions if possible.
Thanks.
Hi,
Thank you for sharing the information
We are glad to know that the issue is resolved. Please let us know for any further assistance. If you have any more queries, you can always post here at Microsoft Answers.
Hi,
I would suggest you follow the methods below and see if it helps.
Method 1
You can try in Compatibility mode and see if it works fine.
Make older programs run in this version of Windows
http://windows.microsoft.com/en-US/windows7/Make-older-programs-run-in-this-version-of-Windows
Method 2
If the problem still persists, you can re-install the program and see if it helps.
http://www.microsoft.com/games/flightsimulatorx/
Check if the issue is resolved.
