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Would like to know how to get a Microsoft 2.4 GHz transceiver v6.0 model 1364 replacement. It quit working shortly after buying the keyboard and mouse. Just need thetransceiver!!!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi mrkylthr,
Here’s an article which contains the information that you need:
How to replace Microsoft software or hardware, order service packs, and replace product manuals
Regards
Divya R – Microsoft Support.
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where can i get a download program of some sort for trasnciever for my wireless keyboard and mouse, instead of having t0 purchase ?
if you still have it i need on i live in Georgia and will have to get it shiped i paid like 60$ for the mouse and they wont replace it or the transceiver so if anyone else knows where to get one pls post
Would like to know how to get a Microsoft 2.4 GHz transceiver v6.0 model 1364 replacement. It quit working shortly after buying the keyboard and mouse. Just need thetransceiver!!!
You may have already found the Microsoft 2.4 GHz transceiver v6.0 model 1364 replacement but, if you haven't, I have one for you. I'm going to list it on Craigslist tonight [May 6, 2011] (Midland/Odessa Texas Craigslist) for $10 since it seems it costs about 3-4 times that to purchase it from a company. I lost the mouse shortly after I purchased and never used this transceiver so, for all intents and purposes, it's BRAND NEW. Let me know if you still need it.
Called the phone number listed on the above website. operator informed me they could not replace the transceiver they only replace "whole products". They declined to replace my "whole product" because it was 2 years old.
They told me to purchase transceiver at dealer. Dealer does not have any because Microsoft does not sell them. No listings on Ebay either.
I will purchase a new keyboard from another company.
