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Directx 11 is installed on my Vista?

Anonymous
2009-12-08T04:46:34+00:00

i cant install the directx sdk aug 2009, it loads like crazy, then locks up and freezes my computer at directx runtime part, i have tried to run the directx runtime installer and it freezes too! help how do i revert to like directx 9?!

Time of this report: 12/7/2009, 22:56:43

Machine name: OWNER-PC

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2

Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

System Model: HP HDX 16 Notebook PC

BIOS: Default System BIOS

Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 CPUs), ~2.3GHz

Memory: 4062MB RAM

Page File: 2008MB used, 6291MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

DxDiag Version: 7.00.6002.18107 64bit Unicode

Display Devices

        Card name: NVIDIA GeForce 9600M GT  

     Manufacturer: NVIDIA

        Chip type: GeForce 9600M GT

         DAC type: Integrated RAMDAC

       Device Key: Enum\PCI\VEN_10DE&DEV_0649&SUBSYS_361B103C&REV_A1

   Display Memory: 2269 MB

 Dedicated Memory: 493 MB

    Shared Memory: 1775 MB

     Current Mode: 1366 x 768 (32 bit) (60Hz)

          Monitor: Generic PnP Monitor

      Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

   Driver Version: 8.17.0011.9562 (English)

      DDI Version: 10

   BGRA Supported: Yes

Driver Attributes: Final Retail

 Driver Date/Size: 11/20/2009 21:34:54, 11775080 bytes

      WHQL Logo'd: Yes

  WHQL Date Stamp:

Device Identifier: {D7B71E3E-4509-11CF-D656-10161FC2C535}

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous
2009-12-09T04:23:22+00:00

Hi

Thank you for using Microsoft Windows Vista Forums. 

I will require some additional information to assist you better.

Ø  How are you trying to install it?

In the mean time, let us try downloading the Directx to the desktop from the link below and install it in clean boot mode.

DirectX Software Development Kit

http://www.microsoft.com/downloads/details.aspx?FamilyID=B66E14B8-8505-4B17-BF80-EDB2DF5ABAD4&displaylang=en

Follow the instructions in the link below to perform Clean boot procedure.

Step 1: Perform a clean boot

Step 2: Enable half of the services

Step 3: Determine whether the problem returns

Step 4: Enable half of the Startup items

Step 5: Determine whether the problem returns

Step 6: Resolve the problem

Step 7: Reset the computer to start as usual

How to troubleshoot a problem by performing a clean boot in Windows Vista

http://support.microsoft.com/kb/929135

After checking the issue, put the computer back to the Normal mode.

Uninstall or update the program which is causing the issue.

Please post back and let us know if this has helped to resolve your issue.

Regards,

KarthiK TP

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  1. Anonymous
    2011-07-07T18:11:52+00:00

    Well I tried the above and even with all non-Microsoft services stopped my VirtualBox application still crashed, and dxdiag still reported that my DirectX version is 11. I installed the DX SDK which went OK.

    The reason I'm thinking DX is the cause of my issue is that VirtualBox loads up my Fedora 15 Linux VM and just before displaying the login prompt it crashes. Upon running a debug I find the problem occurs when attepting to run the following piece of code:

    add dword ptr [eax+140h],0FFFFFFFFh

    The errors that are produced are:

    Unhandled exception at 0x05562900 in VirtualBox.exe: 0xC0000005: Access violation writing location 0x00000140.

    First-chance exception at 0x05562900 in VirtualBox.exe: 0xC0000005: Access violation writing location 0x00000140.

    A search on Google reveals that this is a piece of code peculiar to DirectX implementations.

    I still need to find a way to downgrade DX11 to either DX9 or 10.

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  2. Anonymous
    2011-07-07T16:13:18+00:00

    Oh, nice to see this chap actually bothered "NOT" to reply back to let you know if this solved his problem.

    I have a similar issue, somehow DX11 seems to have been installed on my Vista SP2 laptop (I thought DX11 was Win 7 only?)

    I now have a number of issues that "appear" related to my DX version.

    Will follow the above and post back with success or failure.

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