Share via

Windows XP SP3 - "Disk Management" is missing from Administrative Tools Menu tree....

Anonymous
2011-07-13T09:40:40+00:00

Hi,  I'm using Windows XP SRP 3 and want to connect an external hard drive but found my 'Disk Management' missing from Administrative Tools - Computer Management. Hence I cant create an NTFS partition.

Disk Management is not in the menu tree at all.

XP Help advised me to run diskmgmt.msc  Did that and got the error message:  MMC could not create the snap in.

The snap-in might not have been installed correctly.  Name: Disk Management  CLSD: {DBFCA500-8C31-11D0-AA2C-00A0C92749A3}

Advice on the Web suggested I run:  SFC /scannow  Did that and got the message:

Files That are require for Windows to run properly must be copied to

the DLL Cache.  Insert your Windows XP Professional Service Pack 3 CD now.

I din't have a service Pack 3 CD, only had my original Windows CD Which I think is pre any Service pack. All updates up to SP3 have been done-on line via the Update Service.

Anyway I tried running  SFC /scannow using my Original Windows disk.  That took quiet a while but completed without error or other message.  System Log advised: Windows File Protection file scan completed successfully. For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

I still had no Disk Management in Computer management. Tried to access:  http://go.microsoft.com/fwlink/events.asp.

Got a HTTP 404 error. The resource cannot be found.

I then created a full SP3 update Disk image and tried again but SFC/scannow won't accept that as a valid check disk.

In desperation I re-installed SP3 completely,  got no errors but still have no Disk Management

Suggestions anyone?  Or pointers where to get  some relevant info.

Thanks in advance,  Willbilby.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

11 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2011-07-13T19:13:50+00:00

    Click Start, Run and in the box enter:

    compmgmt.msc

    Click OK to open the Computer Management applet.

    Expand the Storage section...  do you see Disk Management now?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2011-07-14T10:04:58+00:00

    Okay - what do you see when you Start, Run and enter:

    diskmgmt.msc

    0 comments
  3. Anonymous
    2011-07-14T09:45:03+00:00

    The only thing under Storage is the Disk Defragmenter.

    I use Kaspersky Internet Security 2011. Up to date & always active.

    Have previously run Malwarebytes over the whole file system (2 days ago.)

    Why would I need SUPERAntiSpyware?  Kaspersky not good enough?

    Continuing to appreciate your help,  thanks, Willbilby.

    0 comments
  4. Anonymous
    2011-07-14T08:21:09+00:00

    I did not respond thoroughly enough.

    When you run Computer Management, if you do not see Disk Managment, what DO you see under the Storage section?

    Describe your current antivirus and anti malware situation:  McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc.

    Let's also make an effort to be sure there is no malware lurking about:

    Download, install, update and do a full scan with these free malware detection programs:

    Malwarebytes (MBAM):  http://malwarebytes.org/

    SUPERAntiSpyware: (SAS):  http://www.superantispyware.com/

    They can be uninstalled later if desired.

    0 comments
  5. Anonymous
    2011-07-14T06:39:50+00:00

    Hi Thanks for your response.

    >Click Start, Run and in the box enter:

    >compmgmt.msc

    >Click OK to open the Computer Management applet.

    >Expand the Storage section...  do you see Disk Management now?

    No that's doesn't show any Disk Management on my system.

    Separately someone pointed me at:  http://support.microsoft.com/kb/957502   Which looked promising.  I downloaded and installed the Hot-Fix given there but that made no difference.  My Disk Management is still missing in inaction...

    I'm finding it hard to believe, I've come all the way from DOS 1.2 (only floppies and no sub directories) and later Windows 2.0, 3.1, 3.11, 95, NT et al. and ended up with a Windows system I can't  repair.  This may be some devious plot [who knows what Update gets up to on it's dates with my system] to get me to change [no you can't upgrade...] to Windows 7 but it won't work.   After the horrors and productivity wipe out upgrading Office 2003 to Office 2007 I just need one more unpleasant Microsoft moment to jump out of Windows forever.... 

    Cheers,  Willbilby.

    0 comments